After donating a work saw to troubled teenagers in the US, Eddie Fawcett's desk at Tuatahi Racing Axes and Saws is littered with letters thanking him for his generosity.
In November, an email from a behaviour specialist Rich Benedict at Ironwood Residential Treatment Centre for troubled teenagers in Maine arrived "out
of the blue", asking for either the donation of a saw, or to buy a saw himself and donate it to the centre.
"They are responsible for their own chores which includes cutting firewood, and seeing them do this with the inefficient saws they use is very troubling," he wrote.
Mr Fawcett did not hesitate in donating a $265 five-foot working saw, asking nothing in return except some feedback. He was overwhelmed by the piles of letters he received, and said it was humbling to get such feedback.
"Usually when you give things away, you don't get anything back," he said.
Chris Colvin, from Tuatahi, said while the saw has helped the Ironwood teenagers learn team work and co-operation, it also spared them from the ordeal of chopping wood in a Maine winter.
"The wood freezes, so it would have been a nightmare for them."
One letter said, "The saw is the most incredible saw I have ever laid my hands on. You just have to draw and pull and the saw does all the work. Thank you guys so much for the generous donation."
One letter writer, whose group had named the saw Ruth, wrote she was "totally going to saw wood for fun when I graduate".
Another writer said they were "definitely looking forward to purchasing a saw from you guys. I will spread word of your saws out of my own will and gladly".
Mr Fawcett said he would be following up the letters to see how much wood they could chop before having to sharpen it.
"I don't know what problems these teenagers have, but I just hope they come right, and I hope we've helped them."
