"They've actually told us that unless we get the drains fixed they can't actually help us out anymore."
Council staff had occasionally cleared drains in the past, he said. That helped create a short-term fix, but a permanent solution had been elusive.
Craig McIlroy of Auckland Council said an engineer visited the property after Mr Faafuata raised the issue.
The property was inherently vulnerable to flooding but Mr McIlroy, the council's stormwater manager, said the council would work to improve local drainage.
"Unfortunately, due to the design and construction of the driveway, there are limited options to fully resolve flooding issues at the property," Mr McIlroy said.
"Auckland Council will check for blockages in the catchpits to help alleviate potential flooding in the short term and will also investigate other options, including increasing the size of the drainage on the road."