NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Young woman who suffered blood poisoning dies, Auckland DHB in breach

Emma Russell
By Emma Russell
Multimedia Journalist·NZ Herald·
10 Feb, 2020 01:07 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A 20-year-old woman died of a cardiac arrest caused blood poisoning after Auckland District Health Board repeatedly failed to document her treatment and tests. Photo / 123RF

A 20-year-old woman died of a cardiac arrest caused blood poisoning after Auckland District Health Board repeatedly failed to document her treatment and tests. Photo / 123RF

A 20-year-old woman died of a cardiac arrest caused by blood poisoning after Auckland District Health Board repeatedly failed to document her treatment and tests.

The Health and Disability Commissioner has found the DHB in breach for failing to provide a high standard of care.

The woman - who has not been named for personal reasons - was admitted to Auckland City Hospital for follow up tests and treatment after undergoing surgery to insert a pacemaker a month earlier. The dates have not been disclosed by the HDC due to privacy.

During her time at hospital she had complained of a sore arm, saying she was unable to bend it.

READ MORE:
• Auckland man with bipolar rushed to hospital after six doctors failed to manage medication
• Revealed: 23yo autistic man victim to repeated sexual assault under disability support service
• Eight-month diagnosis delay after GP 'assumes' breast lump not cancerous
• 67-year-old dying of bowel cancer after doctor dismisses cancerous mass

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

A nurse removed the bandage from her arm, where a peripheral intravenous catheter (PIVC) had been inserted to draw blood, and found spots but insisted it was fine, Health and Disability Commissioner Anthony Hill found.

Throughout the woman's stay, staff repeatedly failed to document observations of her PIVC site, including the swab test which was done as a precautionary measure after it was removed.

The woman was discharged from hospital with no documentation.

Advertisement
Advertise with NZME.

In the report, the doctor who discharged the woman said because of the urgency for the patient and her mother to get to the airport he was unable to complete the discharge summary before they left. Instead, he agreed to prepare the discharge summary later that day and email it to them.

Two days later, the woman presented to her GP who immediately called an ambulance to hospital, where she was diagnosed with septicaemia, also known as blood poisoning.

The next day the woman died from a cardiac arrest caused by septicaemia.

In the report the woman's mother said she believed her daughter would still be alive had certain events not taken place.

"I believe these small details were either omitted, ignored or not taken seriously. She had prior medical records of skin infections, she had surgery, she was implanted with a pacemaker, the swab was never taken seriously."

Hill has recommended Auckland DHB write an apology to the woman's family within three weeks of this report.

It also advised the introduction of new policies relating to its electronic discharge summary and insertion of PIVCs into patients. The DHB were also told to conduct a review of the effectiveness of these new policies and report back to HDC.

Hill also instructed that this report be used as a basis for training staff at Auckland DHB.

In response to the commissioner's investigation, Auckland DHB told HDC it had undertaken its recommendations.

Auckland DHB's chief medical officer Margaret Wilsher said in the report: "On behalf of Auckland DHB, I would like to say how sorry I am for the tragic outcome of [Ms A's] care. I hope that we can continue to build on what we have done already to improve the care we provide to others to reduce the chance of a similar event occurring in future."

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from New Zealand

New Zealand|crime

'Please do not do it': Man inflected intense pain on woman during violation

04 Jul 08:00 AM
New Zealand|crimeUpdated

'Couldn't even walk': Hospo staff foil legless drunk driver who blew six times legal limit

04 Jul 07:20 AM
Wellington

'Amazing woman': Kiwi killed by elephant remembered as adventurous traveller

04 Jul 06:53 AM

There’s more to Hawai‘i than beaches and buffets – here’s how to see it differently

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'Please do not do it': Man inflected intense pain on woman during violation

'Please do not do it': Man inflected intense pain on woman during violation

04 Jul 08:00 AM

Judge Tompkins said Michael Mead, 64, posed a 'very high risk' in the future.

'Couldn't even walk': Hospo staff foil legless drunk driver who blew six times legal limit

'Couldn't even walk': Hospo staff foil legless drunk driver who blew six times legal limit

04 Jul 07:20 AM
'Amazing woman': Kiwi killed by elephant remembered as adventurous traveller

'Amazing woman': Kiwi killed by elephant remembered as adventurous traveller

04 Jul 06:53 AM
Royal NZ Air Force establishes first dedicated space unit

Royal NZ Air Force establishes first dedicated space unit

04 Jul 06:24 AM
From early mornings to easy living
sponsored

From early mornings to easy living

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP