NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Labour Inspectorate investigation launched after allegations of migrant exploitation at Metrolanes Auckland bowling alley

Lincoln Tan
By Lincoln Tan
Multimedia Journalist·NZ Herald·
14 Mar, 2024 04:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

What households are doing to cut costs, concerning photos emerge of heavily taped Latam wing and time to grab your coat as chilly weather hits the country in the latest NZ Herald headlines. Video / NZ Herald

The Labour Inspectorate has launched an investigation into a central Auckland bowling alley business following allegations of migrant exploitation.

Migrant workers employed under the Accredited Employer Work Visa scheme at Metrolanes Bowling Alley at the SkyWorld Entertainment Centre alleged they were made to sign “under the table” agreements to accept salaries below the minimum wage, and were forced to live in the home of the employer.

Simon Humphries, head compliance and enforcement, Labour Inspectorate at the Ministry of Business, Innovation and Employment (MBIE) confirmed the inspectorate was investigating the business following complaints.

“However, as this is an active investigation we cannot provide any further comment on this case,” Humphries said.

“The Labour Inspectorate takes the protection of migrant workers seriously and we will not hesitate to investigate and prosecute individuals involved in migrant exploitation.”

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The owner of the business, James Kwak, the sole director of National Holdings Limited trading as Metrolanes, did not respond to the Herald’s request for comments.

Metrolanes Bowling Alley is the subject of a Labour Inspectorate investigation following allegations of migrant exploitation. Photo / Dean Purcell
Metrolanes Bowling Alley is the subject of a Labour Inspectorate investigation following allegations of migrant exploitation. Photo / Dean Purcell

In one complaint to MBIE sighted by the Herald, Gyeong Yun Yi, an employee from Korea, claimed he was forced to accept a “back-deal contract” after initially being offered an employment agreement for $30 an hour.

“The reason to make another employment agreement is that he has an intention to pay less than the wage on employment agreement which was presented to Immigration NZ,” Yi alleged in his complaint.

Advertisement
Advertise with NZME.

To hire a migrant worker under the AEWV scheme, the employee must be paid at least $29.66 an hour unless there was an exemption through a sector agreement which Metrolanes did not have.

A support person for Yi said he was paid less than the minimum required amount to support his AEWV visa and also had other deductions from his salary by the company.

“I have to sign on the accommodation agreement that I should live at [a property address in] Parnell owned by James Kwak... he is still living there with other migrant employees,” Yi wrote in his email to the Labour Inspectorate.

Yi said he was uncomfortable about living with his boss but claimed he was told it was a non-negotiable term of his employment. He claimed that each week, $250 was deducted from his pay for the accommodation.

“I could not endure all the pressure and stress from the company and have no option but to submit my resignation,” Yi said.

Minister for Immigration Erica Stanford. Photo / by Alex Burton
Minister for Immigration Erica Stanford. Photo / by Alex Burton

This latest case of alleged exploitation comes shortly after the release of an independent review into the AEWV scheme by the Public Service Commission led by Jenn Bestwick.

Multiple reports have been made about migrant workers coming under the scheme ending up destitute and jobless after paying large sums of money to relocate to New Zealand.

The review found that Immigration New Zealand (INZ) did not adequately assess the risk and impact the changes to speed up processing times would have on visa abuse.

MBIE chief executive Carolyn Tremain acknowledged the seriousness of the issues raised in the review.

As at March 1, INZ has approved 110,573 AEWV applications, and there are 33,143 accredited employers.

Advertisement
Advertise with NZME.

MBIE has received 2235 complaints against accredited employers, and there are currently 178 active investigations under way. A total of 165 have had their accreditation revoked and 61 suspended, and 46 are under assessment to have their accreditation revoked.

On February 28, Immigration Minister Erica Stanford told reporters she planned to bring proposals for immediate changes to the scheme to Cabinet which she said is “still around two to three weeks away”.

“While I can’t give details of what it contains, I do want to state that the exploitation of migrants is unacceptable, and we will be making changes that tighten the entry criteria to New Zealand on this visa,” Stanford said.

“Unfortunately, we will likely continue to see cases of exploitation coming to light as the Accredited Employer Work Visa which began in 2022 was far too open and that is why change is needed.”

The Labour Inspectorate encourages anyone who thinks they, or someone else, is being exploited in the workplace to contact them confidentially on 0800 200088 or make a report through the reporting migrant exploitation webpage.

Lincoln Tan, a Multimedia Journalist for New Zealand’s Herald, specialises in covering stories around diversity and immigration.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from New Zealand

New Zealand

Kea Kids News: It’s a town filled with wild horses!

New Zealand|crime

'I will forever hate you': Victims' torment after 'friend' sexually abused them as boys

15 Jun 08:00 AM
Crime

Coconuts and meth: The story behind NZ's largest pseudoephedrine prosecution

15 Jun 06:00 AM

The woman behind NZ’s first PAK’nSAVE

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Kea Kids News: It’s a town filled with wild horses!

Kea Kids News: It’s a town filled with wild horses!

Reporter Martha and friends are in Minginui introducing us to their favourite four-legged neighbours, wild but friendly horses that have had free reign of the place since 1870.

'I will forever hate you': Victims' torment after 'friend' sexually abused them as boys

'I will forever hate you': Victims' torment after 'friend' sexually abused them as boys

15 Jun 08:00 AM
Coconuts and meth: The story behind NZ's largest pseudoephedrine prosecution

Coconuts and meth: The story behind NZ's largest pseudoephedrine prosecution

15 Jun 06:00 AM
Police seek witnesses to Rotorua hit-and-run

Police seek witnesses to Rotorua hit-and-run

15 Jun 04:24 AM
How one volunteer makes people feel seen
sponsored

How one volunteer makes people feel seen

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP