The 36 service providers surveyed raised concerns about the increasing demand for health transport and the growing level of isolation or challenges for people accessing services.
Ms Crocket said providers in Waipa and Waikato districts said it was particularly challenging for patients getting to and from Waikato Hospital for renal dialysis three times a week.
The community groups - mostly charitable organisations - were also facing their own hurdles due to funding coming only from the Waikato DHB or the users themselves, and the limited pool of ageing volunteers.
"The majority of people [that run those groups] were a lot older. It really highlighted that as people get older they are less willing to drive ... so it can be hard to find volunteers because the people driving the car should not necessarily be driving as a volunteer."
South Waikato mayor Neil Sinclair said community transport was an on-going concern especially because his district had the lowest number of cars per household.
Mr Sinclair suggested providing more services at Tokoroa Hospital because funding additional transport was expensive and would fall on ratepayers. In Tirau, where there was no community transport, people had to rely on friends to take them to the hospital, he said.
Best served
Thames-Coromandel, Hauraki, Matamata-Piako:
* 18 community transport providers servicing 593 passengers a week
Worst served
Waitomo and Otorohanga:
* 4 community transport providers servicing 923 passengers a week.