NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • Generate wealth weekly
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / New Zealand

Empty Rotorua council-owned pensioner units spark concern

Mathew Nash
Mathew Nash
Local Democracy Reporter, Rotorua·Rotorua Daily Post·
7 Nov, 2025 05:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
There are several vacant units at the Kahikatea St pensioner housing block. Photo / Mathew Nash

There are several vacant units at the Kahikatea St pensioner housing block. Photo / Mathew Nash

A woman was left “shaken” after a prowler tried to enter her Rotorua pensioner flat amid reports of homeless people sleeping around empty council-owned units.

The incident happened early last Saturday on Kahikatea St and has sparked security fears.

Another resident, whose car has been stolen twice, told Local Democracy Reporting she felt “scared” and “isolated” as the only occupant of a block of four units.

More than a quarter of Rotorua’s pensioner housing is vacant.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Rotorua Lakes Council provides 152 pensioner housing units across six blocks in Ngongotahā, Fenton Park, Glenholme and Westbrook.

At present, 46 of these are vacant, with the number doubling since November 2023.

The Kahikatea St resident, who did not want to be named due to safety reasons, said she became aware of a “prowler” wearing a beanie standing on her doorstep.

The man, roughly 180cm tall, tried to enter the her home but woke her by triggering a makeshift security system, she said.

Advertisement
Advertise with NZME.

He fled when she jumped from bed to slam and lock her door.

The resident said she “doesn’t scare easily” but had taken days to recover.

“It has left me a tad shaky.”

She is now taking security more seriously and ensuring doors and windows are locked at night.

She contacted the police.

Rawhiti Flats on Miller St are just some of the council's 152 pensioner housing units in Rotorua. Photo / NZME
Rawhiti Flats on Miller St are just some of the council's 152 pensioner housing units in Rotorua. Photo / NZME

She said that other residents told her homeless people were sleeping around the property’s empty pensioner units.

Council staff inspected the property. They found sleeping material near vacant units at the block’s Miller St end, she said.

She said it was “a bit disconcerting”, adding, “If they were occupied, it wouldn’t be a problem.”

Rotorua police Inspector Phil Gillbanks confirmed a report was made but there were “unfortunately no further lines of inquiry”.

Gillbanks was “not immediately aware of any particular instances of suspicious activity” at any of Rotorua’s other pensioner housing blocks.

Advertisement
Advertise with NZME.
Rotorua Police area manager of prevention, Inspector Phil Gillbanks. Photo / NZME
Rotorua Police area manager of prevention, Inspector Phil Gillbanks. Photo / NZME

“Our advice to anyone who notices suspicious activity, or activity that makes them feel unsafe, is to ensure your own safety first and call 111 immediately.”

Rotorua Lakes Council group manager of infrastructure and environment Stavros Michael confirmed some “personal items” were found behind wheelie bins nothing was found inside vacant units.

“The units are locked up and linked to a master system, and council staff or contractors are regularly at the pensioner unit complexes.”

A second resident told Local Democracy Reporting her car had been stolen twice and she felt “scared” and “isolated” as the only person in a block of four units.

In August, the council announced a new partnership with Ka Puta Ka Ora Emerge Aotearoa.

Other vacant units at Kahikatea St are in better condition but remain unoccupied. Photo / Mathew Nash
Other vacant units at Kahikatea St are in better condition but remain unoccupied. Photo / Mathew Nash

The community housing organisation will take over property management responsibilities, but the council will remain the landlord.

Advertisement
Advertise with NZME.

“Most vacant units required a complete refurbishment before they can be tenanted, and refurbishments occur as council budgets allow,” Michael said.

Upgrades “will need to align with any long-term redevelopment plans” as part of their Emerge partnership.

Under the partnership, residents will be required to sign a new tenancy agreement with Emerge, which includes raising their rent to market rates from February.

The agreement was initially scheduled to begin on October 1, but has been pushed back amid complaints regarding a lack of clarity on how rent rises will be covered.

The council and Emerge have assured residents the arrangement will allow for easier government help and that people solely dependent on superannuation would be “no worse off financially” for two years.

During last year’s Long-Term Plan process, the council agreed to invest $2.2m over the next two years in vacant homes to get them tenanted, but planned to reduce capital expenditure on pensioner housing to $590,000 by 2026-27.

Advertisement
Advertise with NZME.

Mathew Nash is a Local Democracy Reporting journalist based at the Rotorua Daily Post. He has previously written for SunLive, been a regular contributor to RNZ and was a football reporter in the UK for eight years.

– LDR is local body journalism co-funded by RNZ and NZ On Air.

Save
    Share this article

Latest from New Zealand

Premium
New Zealand

Inside the new $25k-a-year private school planned for West Auckland

08 Nov 01:00 AM
New Zealand

Beach tragedy: Man pulled from Auckland water could not be revived

08 Nov 12:45 AM
Wellington

Serious crash involving cyclists closes rural Wairarapa road

08 Nov 12:07 AM

Sponsored

Kiwi campaign keeps on giving

07 Sep 12:00 PM
Advertisement
Advertise with NZME.

Latest from New Zealand

Premium
Premium
Inside the new $25k-a-year private school planned for West Auckland
New Zealand

Inside the new $25k-a-year private school planned for West Auckland

The school will specialise in science, technology, engineering and maths.

08 Nov 01:00 AM
Beach tragedy: Man pulled from Auckland water could not be revived
New Zealand

Beach tragedy: Man pulled from Auckland water could not be revived

08 Nov 12:45 AM
Serious crash involving cyclists closes rural Wairarapa road
Wellington

Serious crash involving cyclists closes rural Wairarapa road

08 Nov 12:07 AM


Kiwi campaign keeps on giving
Sponsored

Kiwi campaign keeps on giving

07 Sep 12:00 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP