NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • Generate wealth weekly
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / New Zealand
Updated

Cost of living ‘crisis’: Why Kiwi expectations may be the problem - Dr Jacqueline Rowarth

Jacqueline Rowarth
By Jacqueline Rowarth
Adjunct Professor Lincoln University·The Country·
1 Sep, 2025 10:52 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
Supermarkets are facing ongoing scrutiny in New Zealand. Photo / Richard Robinson

Supermarkets are facing ongoing scrutiny in New Zealand. Photo / Richard Robinson

Jacqueline Rowarth
Opinion by Jacqueline Rowarth
Adjunct Professor Lincoln University, a director of DairyNZ and Ravensdown and a member of the Scientific Council of the World Farmers’ Organisation.
Learn more

THE FACTS

  • New Zealand supermarkets face ongoing investigations by the Commerce Commission.
  • Cost of living is at the top of the 2025 Ipsos New Zealand Issues Monitor.
  • Consumer NZ says insurance has had the largest price rise of any item tracked in the consumer price index since 2000.

“It’s the margin, stupid.”

Perhaps not quite the same ring as “It’s the economy, stupid”, but for a business owner, it is the margin that matters.

Record margins (percentage of revenue) help pump the economy for the benefit of everybody.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Another name for it is “record profits” (the actual dollar value), but the “P” word creates all sorts of negative feelings about “unfair” and “exploitation” and, of course, the overused “crisis” word.

It is fair to ask “who is benefitting most?” along the value chain, from farm through to processors to transport and supermarket.

That might also lead to: “Is anybody price gouging?”

Time and again, the answer is unclear.

Advertisement
Advertise with NZME.

A recent episode of TV show Paddy Gower Has Issues investigated the process from cow to checkout and decided that the farmer wasn’t profiteering.

Having talked with Night ’n Day general manager Matthew Lane, the show’s investigator Karen O’Leary left the question hanging over supermarkets.

The supermarkets have been investigated repeatedly by the Commerce Commission, and scrutiny is ongoing.

The focus ensures that people are able to point fingers squarely at the supermarkets, whether fairly or not.

Similarly, the ongoing headlines about the cost of living, with the overused “crisis” description, ensure not only that “cost of living” comes out top of the issues list (Ipsos 2025), but also that at least some people (those who respond to questions) feel hard done by.

The bigger picture is that New Zealand has a population of 5.3 million people living in a country slightly larger than the UK (where the population is almost 70 million), with a work-life balance that tops the global ranks.

New Zealand has held this position for three years running.

In answer to the question “why?”, the developers of the assessment (the HR company Remote) stated that New Zealand scores consistently well in areas like statutory annual leave, public happiness, safety and minimum wage, and added “it helps to be surrounded by such diverse, breathtaking scenery”.

Remote has New Zealand as the number one relocation destination.

Yet “crisis” is top of mind for people living here.

Advertisement
Advertise with NZME.

Perhaps it is Kiwi expectations that need adjusting.

A “crisis” generally refers to something short-lived.

What we are experiencing could be the new normal.

Listen to Jamie Mackay interview Dr Jacqueline Rowarth on The Country below:

When the minimum wage goes up, everything increases in price at every stage.

More competition in the supermarkets isn’t going to change that.

Advertisement
Advertise with NZME.

Nor will it change the fact that supplier costs are two-thirds of the shelf price.

Supplier costs are determined by factors such as the costs of production at source (New Zealand or overseas) and transport costs (overseas shipping, domestic trucking, etc).

Processors such as Fonterra or overseas giants such as Unilever determine some of the price; supermarket specials confuse the shopper as to what is actually happening.

But for a country of 5.3 million people, the real question should be, can we afford another company?

Farro concentrates its activity in Auckland, as does Costco.

Big players such as Aldi have not responded positively to an invitation to consider entering New Zealand.

Advertisement
Advertise with NZME.

The UK, with its population of 70 million people, has the big four (Tesco, Sainsbury’s, Asda and Morrisons) and, in the larger centres, M&S, Aldi and Lidl.

Using Statista as the information source, the UK has approximately 32,000 supermarket stores – that is one for every 2190 people, each paying a share of running costs.

Australia has approximately 27 million people.

Coles, Woolworths, Costco and Aldi are the dominant players.

There are approximately 9640 stores (again, according to Statista), each serving 2800 people.

New Zealand has a population of 5.3 million people and over 4000 stores – each serving 1325 people.

Advertisement
Advertise with NZME.

Can we really afford or need more?

The impact of reducing economies of scale could well be that the domestic suppliers who have limited options for export (the market gardeners) would find their margins eroded even further.

Competition between the supermarkets puts pressure on suppliers who have products with short shelf life – fresh fruit and vegetables.

Perhaps Paddy Gower Has Issues could investigate the supporters of the supply chain.

Insurance has escalated and affects each part of the supply chain, just like power.

And how about interest costs?

Advertisement
Advertise with NZME.

The Commerce Commission found that banks have not been acting as a cartel, but “everybody knows” that interest rates soared for a while.

And profits appear to have been rather good while justified as “fair” by those in command.

“Fair” is a matter of perspective.

So is work-life balance, and what is or isn’t a crisis.

Recalibration is necessary at many stages along the value chain from producer to consumer.

We all have a part to play in supporting the number one country in the world.

Advertisement
Advertise with NZME.

Detractors take note.

Save
    Share this article

Latest from New Zealand

New Zealand

Rotorua hosts adaptive triathlon for young people with disabilities

Crime

'Peddling misery': Police bust meth supply in Northland operation

New Zealand

The Country: David Seymour on NZ leaving the Paris agreement


Sponsored

Digital tool helps kids make better food choices

Advertisement
Advertise with NZME.

Latest from New Zealand

Rotorua hosts adaptive triathlon for young people with disabilities
New Zealand

Rotorua hosts adaptive triathlon for young people with disabilities

Participants will have adapted distances and equipment support.

02 Sep 02:01 AM
'Peddling misery': Police bust meth supply in Northland operation
Crime

'Peddling misery': Police bust meth supply in Northland operation

02 Sep 02:00 AM
The Country: David Seymour on NZ leaving the Paris agreement
New Zealand

The Country: David Seymour on NZ leaving the Paris agreement

02 Sep 01:49 AM


Digital tool helps kids make better food choices
Sponsored

Digital tool helps kids make better food choices

01 Sep 12:00 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP