The bus has been removed from the bus tunnel, and the other Mt Victoria tunnel is operating as normal.
The tunnel will remain closed overnight, until engineers have inspected the site and the slope above the tunnel entrance tomorrow morning.
In the meantime buses to and from the eastern suburbs and the airport will be diverted through the main Mt Victoria tunnel.
Travellers are being asked to expect delays and allow additional time for travel on the Metlink app.
Maclean said there will be questions to be asked about exactly what happened, and any potential future risks need to be identified.
He said they will bring in their tree and geotechnical experts to inspect the slope above the tunnel entrance.
"Clearly if there is a problem with stability above the tunnel entrance, we're going to have to do something about it – even if that's removing the trees above it."