NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Lifestyle

'Worst flavour in the world': BurgerFuel smoothie fail saved by smooth-talking manager

NZ Herald
24 Nov, 2019 04:26 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Trial & Error: Hemp.

A BurgerFuel customer was left feeling green after a bad blue by a new staff member who put blue vein cheese in their smoothie.

Happily for the rest of us, the grievous mistake was shared with the world by former Hamilton mayoral candidate Louise Hutt (@saycheeselouise), on behalf of a friend, Dougal.

Dougal wrote a public service announcement warning people he had just discovered the "worst flavour in the world" - BurgerFuel's Super Green Smoothie - at a visit to the fast food chain in Frankton, Hamilton.

The smoothie is billed as being "full of all-natural ingredients with nutritional superpowers, all concocted to give you super human strength" and tasting "super good".

Ingredients include banana, golden kiwifruit, hemp seed milk, coconut icecream, Kaitahi "Superfood Mix", and "Supergreens" including spinach, native kawakawa and puha.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

READ MORE
• Hemp burger: BurgerFuel takes eating green to a whole new level
• Trial & Error: Hemp burgers, bars and drinks - are they any good?
• Burgerfuel 'bastard' billboard hit with ASA complaint
• BurgerFuel launches new burger brand 'Shake Out'

Sounds delicious - but Dougal says he and his partner didn't get past the first gulp, according to a complaint he reportedly sent to the fast food chain's Facebook page.

"Hi there, I just purchased one of the new green smoothies from your store in Frankton, and was extremely dissatisfied to say the least," Dougal wrote.

Advertisement
Advertise with NZME.

"My partner and I were only able to stomach a sip each before feeling ill, the closest flavour I can compare it to is maybe liquid Blue Cheese? I'm honestly struggling to recall having tasted anything worse in my life, I would literally rather drink tomato sauce.

"It is my highest recommendation that you either remove it from your menu or make significant changes to the recipe, I strongly regret even considering spending money on it.

"My sincere condolences to you if you have had the misfortune of tasting this concoction," Dougal wrote.

The Green Smoothie, left, which Dougal chased down with a feijoa smoothie in an effort to cleanse his palate. Photo / Twitter
The Green Smoothie, left, which Dougal chased down with a feijoa smoothie in an effort to cleanse his palate. Photo / Twitter

But Dougal apparently got a response - store manager Emma replied that she had received Dougal's feedback regarding the Kaitahi Smoothie.

Discover more

Lifestyle

The foods that could be banned in early childhood centres

29 Oct 07:54 PM
New Zealand|education

Junk food ads to be banned from around schools

15 Nov 04:00 PM
Lifestyle

Fussy eaters rejoice: New tool solves an age-old problem

20 Nov 09:53 PM
Lifestyle

We are a nation of comfort eaters, big food survey reveals

23 Nov 05:00 PM

"It is with deepest regret that I believe you are correct on your assumptions regarding blue cheese sauce. By no means do I want to make excuses but to simply explain that we do have a blue cheese sauce that we use for a burger, and can confirm the bottles for the sauce and the kaitahi mix were correctly labelled.

"However, to the eyes of a new staff member working quickly, the consistency of the liquids do appear similar in the fridge.

"I can acknowledge that yes, your smoothie would have been absolutely awful and I apologise sincerely for the experience you have had, as it was not supposed to taste like that," she wrote.

To make it up to Dougal, Emma offered to send burger and fries vouchers for a future visit, accompanied by drinks vouchers.

However, these did not need to be used with the smoothie, she said.

"I wouldn't want to try it again if I'd had the same experience."

Advertisement
Advertise with NZME.

I have to share with you the greatest hospo mistake ever made courtesy of a Facebook friend of mine, Dúghall (Dougal) pic.twitter.com/BP6bbQzmAj

— Louise Hutt (@saycheeselouise) November 24, 2019

A BurgerFuel spokesman confirmed the concoction had been made by mistake.

"All our team at BurgerFuel work super hard and fast, but since we haven't replaced ourselves with robots yet we still make the odd mistake, like grabbing the blue cheese sauce which sits in the same fridge as some of the ingredients in the Kaitahi Super Green Smoothie.

"Safe to say, however, we won't be experimenting with a blue cheese smoothie special anytime soon."

Save

    Share this article

Latest from Lifestyle

Premium
World

'Can't assume it's harmless': Experts warn on marijuana's heart risks

20 Jun 03:20 AM
Lifestyle

Study: Sleeping over 9 hours raises death risk by 34%

20 Jun 12:57 AM
Premium
Lifestyle

5 keys to a healthy diet, according to nutrition experts

20 Jun 12:00 AM

Help for those helping hardest-hit

sponsored
Advertisement
Advertise with NZME.

Latest from Lifestyle

Premium
'Can't assume it's harmless': Experts warn on marijuana's heart risks

'Can't assume it's harmless': Experts warn on marijuana's heart risks

20 Jun 03:20 AM

The average age of patients in the study was just 38, highlighting risks for younger adults.

Study: Sleeping over 9 hours raises death risk by 34%

Study: Sleeping over 9 hours raises death risk by 34%

20 Jun 12:57 AM
Premium
5 keys to a healthy diet, according to nutrition experts

5 keys to a healthy diet, according to nutrition experts

20 Jun 12:00 AM
Beer, tonics, sauces: Why is does Japanese citrus yuzu seem to be everywhere right now?

Beer, tonics, sauces: Why is does Japanese citrus yuzu seem to be everywhere right now?

19 Jun 11:59 PM
Inside Leigh Hart’s bonkers quest to hand-deliver a SnackaChangi chip to every Kiwi
sponsored

Inside Leigh Hart’s bonkers quest to hand-deliver a SnackaChangi chip to every Kiwi

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP