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Home / Business / Companies / Retail

Van Cleef & Arpels making NZ debut: designer shop for Queen St in pandemic-defying move

Anne Gibson
By Anne Gibson
Property Editor·NZ Herald·
21 Nov, 2021 03:00 AM5 mins to read

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Prominent Auckland site at the Queen St/Customs St corner. Photo / Michael Craig

Prominent Auckland site at the Queen St/Customs St corner. Photo / Michael Craig

European designer label Van Cleef & Arpels is about to make its New Zealand debut by opening on Auckland's Queen St, along with a number of other labels.

In what appears to be a pandemic-defying move, the label founded in Paris in 1896 by Alfred Van Cleef and his father-in-law Salomon Arpels has window signage announcing its imminent Kiwi debut.

Dozens of shops on the Golden Mile have shut and Auckland Transport is severely restricting traffic there but the upmarket label has still picked 22-32 Queen St for its Kiwi entry.

A store fit-out is under way on the Queen St/Customs St corner on the ground floor of the historic place category 1 Dilworth Building opposite the Grand Mercure Auckland and H&M in the new $1 billion Commercial Bay.

At Westfield Newmarket, many new-to-New Zealand designer brands are also opening: Balenciaga, Burberry, Michael Kors and Moncler are joining new retailers Mulberry and Saint Laurent boutiques which opened there earlier this year.

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Coach and Gucci will also open in Newmarket.

Signage up, but not yet open on Queen St. Photo / Michael Craig
Signage up, but not yet open on Queen St. Photo / Michael Craig

Paul Gardner, Scentre's manager in New Zealand, said last month that the return to more physical retail experiences was well-timed for the luxury brands.

"We're certainly seeing a strong sense of anticipation and demand from customers to return to physical retail experiences and this will include the opportunity to visit four new luxury brands at Westfield Newmarket," Gardner said in November.

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One property expert said the arrival of the London-headquartered Richemont business's Van Cleef & Arpels was significant for Auckland and that part of Queen St.

Dilworth building, corner Queen and Customs streets. Photo / Ted Baghurst
Dilworth building, corner Queen and Customs streets. Photo / Ted Baghurst

Nathan Male of retail leasing specialist Metro Commercial said the new store would join five other international luxury brands nearby: Louis Vuitton, Gucci, Dior, Prada and Bvlgari.

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"Van Cleef & Arpels is a premium jewellery brand which has taken a long-term view on one of the most prominent corners of Queen and Custom opposite Commercial Bay," he said.

Vacancies on Queen St had created an opportunity for international brands like the new one to lease space that might not otherwise have been available, he said.

"The increase in the vacancy rate caused by the pandemic in lower Queen St area has created the opportunity for more luxury brands to enter the street than was previously possible," Male said.

"Many of the businesses which were preventing the natural lifting of the tenancy quality on the main street have been Covid-affected. That has created an opportunity for the luxury brands," he said.

Retail leasing specialist Nathan Male. Photo / Metro Commercial
Retail leasing specialist Nathan Male. Photo / Metro Commercial

Earlier this year, Bvlgari opened on Queen St and another luxury brand will go in next door to 75 Queen St, Male said, although he doesn't know who.

Van Cleef will go where Nespresso was previously, he said.

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Having Louis Vuitton, Gucci, Dior, Prada, Bvlgari and now Van Cleef trading so close was a real strength, Male said.

"It's a powerful mix and they're all big stores," he said of the footprints.

"The true upmarket luxury is focused on lower Queen St because of the mix of tourists who tend to be in that area as well as the workers. Van Cleef is going there because five other luxury brands are already there."

Tiffany in Britomart was some blocks away, he said.

"There hasn't been a lot of activity on Queen St."

Chris Wilkinson of First Retail Group said Van Cleef's arrival would be the fifth luxury store within a few metres.

"The new store will further strengthen Queen St's luxury quarter and reflects global trends of brands increasingly looking to locate collectively in order leverage each other's attraction and create dominant and successful destinations. Similar moves have happened in recent years in Singapore, Hong Kong and Hawaii," he said.

The luxury store in Paris. Photo / supplied
The luxury store in Paris. Photo / supplied

"These luxury brands play the long game and have historical experience with major impacts on their markets through events such as Sars, 9/11, etc. They are positioning for the future and that's usually reflected in very long-term leases and significant fit-out costs.

"It's an exciting move for Queen St and further underpins continued regeneration of the area, following Britomart and more recently, Commercial Bay," Wilkinson said.

Smith & Caughey's sells Van Cleef & Arpels fragrances including a set for $315 and bottles for $240 each.

In February, the Herald reported 40 empty Queen St stores in what was once the country's busiest retail area.

Around 40,000 people live in the CBD and almost 10 million pedestrians walked Lower Queen St last year, although 2019's pre-pandemic pedestrian numbers topped 15m.

Heritage NZ says the Dilworth Building was designed by Gummer and Ford "and was intended to be one of two similar structures on either side of the road, creating a gateway or 'Urbis Porta' (city gate) to the commercial district".

The Portland stone and concrete structure was developed by the Dilworth Trust from 1925 to 1927 to provide regular rental income for a school for disadvantaged boys.

The school was originally known as the Dilworth Ulster Institute and had been founded at the bequest of James Dilworth (1815-1894), an early Irish settler, to educate boys from Auckland, and Ulster in Ireland.

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