2degrees broadband services were down briefly on Tuesday night. Photo / 123rf
2degrees broadband services were down briefly on Tuesday night. Photo / 123rf
Outrage over an internet outage has met with a witty response from the telco provider, who said customers would have lost about eight cents.
At 7.40pm on Tuesday 2degrees broadband issued an update saying its service was down in some parts of Auckland.
If you live in some parts of Auckland, your 2degrees broadband is probs broken right now. Our team of wonderful techy peeps are on it & we hope to have it fixed faster than you can eat a family size bag of chips. We'll update you when we find out more. Sorry for the issue! ^MB
About an hour later it updated thatits services had been restored, but not before one user had requested compensation, saying "What about paying for the data that your clients are having to use during this time?".
The 2degrees broadband account hit back with a witty reply, saying they were open to discussing compensation.