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Home / Business / Small Business

Graham McGregor: How to improve your sales skills fast with a simple training strategy

Graham McGregor
By Graham McGregor
Columnist·NZ Herald·
2 Nov, 2015 08:28 PM5 mins to read

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Try the 30/10 reading formula to improve sales results. Photo / AP

Try the 30/10 reading formula to improve sales results. Photo / AP

Graham McGregor
Opinion by Graham McGregor
Graham McGregor is a marketing columnist for the NZ Herald
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On Sunday morning I had the great pleasure of watching the All Blacks play a remarkably good game and deservedly win the 2015 Rugby World Cup.

As I watched how well the whole team played I couldn't help wonder about the amount of training and practice that they must have put in to get so good.

I recall reading that if you want to get good at something you have to spend at least 1,000 hours in practice.

READ MORE:
• Graham McGregor: Your most valuable marketing asset
• Graham McGregor: Taking action in your marketing

If you want to become an expert you need to spend at least 5,000 hours in practice.

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And if you want to become the best in the world you need to spend at least 10,000 hours in practice. (Plus have some great talents and abilities to start with!)

The good news about improving your sales results is that you don't have to spend 5,000 or 10,000 hours to get a lot better.

In fact you can start to get noticeable sales improvements by investing just 30 minutes a day and using the 30/10 formula.

The 30/10 formula means you spend 30 minutes every day reading information that will improve your knowledge and skills in an important area for you.

During this 30 minute period you also spend 10 minutes reading aloud the information you are studying.

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30 minutes a day is around 180 hours a year or over a solid month of forty hour weeks. And 10 minutes a day of reading aloud is over 3,000 minutes a year or nearly 50 hours of voice training practice.

The 30/10 formula is very specific in how you do your reading aloud:

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You take in a breath at the start of a sentence and begin reading aloud your material.

You then pause briefly at each punctuation mark and stopped at the end of a sentence and took another breath. You then begin reading the next sentence; pausing briefly again at each punctuation mark.

If you need to take another breath during any sentence, you pause briefly and do this.

When I first came across the 30/10 formula around 30 years ago I had a big problem.

I used to talk very fast and my customers found it very hard to understand what I was saying. I knew that talking too fast was costing me sales; however I was not sure how I could fix it.

I came across the 30/10 formula and decided to give it a go.

I picked out one of my favourite books on selling and began reading it for 30 minutes each morning.

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I also began reading it aloud for 10 minutes as part of each 30 minute session.

Now reading aloud for 10 minutes was a lot harder than I thought it would be.

The first day I could only do it for about 3 minutes and my voice got croaky. I found that breathing in at the start of sentence and then pausing at each punctuation mark was very tiring. The next day I got to about 5 minutes and stopped. It was completely different from doing my normal talking.

I kept up my 30/10 formula for about two months and some remarkable things happened.

I found that I began to really understand and was able to use some of the ideas in my book on selling.

And then something really strange occurred.

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Within a one week period I had four people who knew me well ask what I was doing differently.

They wondered if I had a new haircut or was wearing some new clothes because I somehow appeared different to them.

What was different was that my voice had changed in that two month period.

I now pronounced words clearer and I was speaking slower and with more authority. All from reading aloud for 10 minutes a day.

My sales increased noticeably over this same period.

The key with the 30/10 formula is to pick the information that would help you the most right now.

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If you are very new in your industry you might use it on trade journals which have a lot of helpful product information.

If you want more referrals or to improve your sales presentations you would pick relevant books or other information on those topics.

If you want to master a particular marketing strategy (say Social Media marketing) than do your 30/10 formula on books and other resources that cover Social Media Marketing.

A little bit of regular practice like this will make a big difference to your sales results.

I encourage you try this simple formula and notice how well it works.

"Practice isn't the thing you do when you're good. It's the thing you do that makes you good." Malcolm Gladwell

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Action Exercise:

Write down the type of material that would have the potential to increase your sales or income if you practiced it right now. Now start by spending at least 10 minutes a day reading this material and spend at least 3-5 minutes of this time reading it aloud. Once you have the habit of doing this for at least 10 minutes a day, you can then start to slowly increase it by a few minutes each day over a period of time.

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