Businesses were turning to debt factoring - where unpaid invoices are sold for cash - instead of bank lending, from companies such as Interface Financial Group. Director Chris Reid said demand had grown strongly over the past eight months from businesses that could not get traditional loans. "If you are a small, owner-operated business the bank will want your home as security. A lot of people might not have a home or it might be fully mortgaged."
David Tripe, from Massey University's Centre for Banking Studies, said banks needed to hold high levels of capital to reflect the risk of small-business lending. "Businesses always insist they are incredibly low risk and the bank should be delighted to have such a low-risk customer but it's not always the case."
The NZ Centre for Small and Medium Enterprise Research at Massey University found 65 per cent of technology-based small firms in NZ relied totally on internal funding or relied upon a combination of internal funding, bootstrapping - where profits are reinvested into the company - and private investors. Only a small number had sought and raised finance from commercial banks. One respondent told the survey: "[Obtaining] debt financing is nearly impossible and we can't even get a bank overdraft facility."
Sievers said he felt the country's banks did not understand what it was like to be in business. "Small businesses run this country. I'm not talking a huge amount of money. They're prepared to give a student a $2000 overdraft, unsecured."
An ANZ spokesman said the bank had a range of options for businesses. "Decisions on finance for small businesses are based on a customer's credit history as well as their ability to repay the debt.
"We work with customers to ensure a level of borrowing they can repay comfortably while meeting the cost of running the business."
The process could be made easier by providing information so the bank could understand the business financial position.
Barnett agreed: "One of the things people forget to do is talk to their banks often so they can understand how your business operates, rather than leaving it until there's a problem."
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