A spokesman for the RBNZ refused to immediately name the third-party provider, nor if the GCSB or any other government security agency had been roped in to assist.
The past 12-months have seen an escalation in cyberattacks, according to Crown agency Cert (Computer Emergency Response Team) NZ, with attacks increasing by 33 per cent year-on-year.
August and September saw the GCSB come to NZX's aid as the local stock exchange struggled to repel a series of DDoS (distributed denial of service) attacks that overwhelmed its website.
Earlier in 2020, there were cyberattacks on multiple corporate targets including Fisher & Paykel Appliances, Toll Group and Lion.
In F&P Appliance''s case, a "ransomware" gang leaked a number of its spreadsheet and planning files onto the internet, in a bid to pressure the company to pay for the return of its stolen files. F&P refused.
AUT computer science professor Dave Parry told the Herald that a Covid was a double-whammy had contributed to the dramatic rise in cyberattacks.
The pandemic has spurred a working-from-home boom, often involving much lower security, as the same time that lockdowns around the globe had reduced many of organised crimes' usual "real-life" avenues - leading to a spike in cybercrime.
Businesses were being targeted to exploit the gaps in security that were opening up as staff shuffled files between work and home - and simply because commercial organisations are richer targets.