NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • Generate wealth weekly
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Business

Woman accuses Apple worker of sending her 'personal' photo to his own phone

Alexis Carey
news.com.au·
15 Nov, 2019 04:04 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
Gloria Elisa Fuentes was stunned by the actions of an Apple employee. Photo / Facebook

Gloria Elisa Fuentes was stunned by the actions of an Apple employee. Photo / Facebook

A young woman has described the sickening moment she realised an Apple staffer had sent himself one of her intimate photos after she visited a store for tech support.

Gloria Elisa Fuentes, from California in the US, recently posted about her shocking experience on a Facebook post which has since gone viral.

In it, she claimed she had visited an Apple store to have her iPhone's screen repaired.

She explained that before she visited the store, she "kind of had this feeling to delete things from my phone" – so she wiped all apps containing "any type of financial information" or which linked back to her bank account, as well as her social media apps, and did a backup before handing her device over.

However, she forgot one crucial thing – to delete her photos.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"I was going to delete all the pictures from my phone too but forgot because they were texting me that they moved my appointment time up, so I was trying to rush over there," she said.

Fuentes said the technician was "messing around with" her phone for a while and that she wasn't paying much attention, as she figured he was "just doing his job".

She said he twice asked her for her passcode, which she "didn't think anything of" at the time.

Advertisement
Advertise with NZME.

But after returning home, she made a disturbing discovery.

"I walk in my house, turn on my phone about to text someone and realise there's a message to an unsaved number," she wrote.

"I open it and instantly wanted to cry. This guy went through my gallery and sent himself one of my extremely personal pictures that I took for my boyfriend and it had my geolocation on so he also knows where I live."

She said the photo was taken almost a year ago and that she had more than 5000 images stored on her device, meaning the employee would have had to scroll "for a while" to find that snap.

"I could not express how disgusted I felt and how long I cried after I saw this," she wrote.

"I went back to the store and confronted him and he admits to me that this was his number but that he 'doesn't know how that pic got sent'.

"The manager just said he'd look into it. So I'm going to be pressing legal charges against him."

She said she was sharing her story as a warning to others, particularly teens.

"I could just imagine that I'm not the only person he's done this to and what if he's done this to someone's teenage daughter or even any other woman at all," she posted.

"I have no idea if he sent more than the picture that he forgot to delete, and I have no clue what he's going to do with them.

Advertisement
Advertise with NZME.

"This makes me cry thinking about it but I think he needs to be held accountable and anyone else that has had him work on their phone should be aware of the fact that there's a possibility that he's done this to them."

Fuentes was inundated with likes, shares and comments from concerned citizens.

"What a f***ing pervert. Never trust anyone," one Facebook user wrote, while another posted: "I'm so sorry some lonely loser had to invade your privacy".

"What that employee did is absolutely disgusting," another added.

In a statement sent to The Washington Post, Apple said the company was "grateful to the customer for bringing this deeply concerning situation to our attention".

"Apple immediately launched an internal investigation and determined that the employee acted far outside the strict privacy guidelines to which we hold all Apple employees," the statement reads.

Advertisement
Advertise with NZME.

"He is no longer associated with our company."

Save
    Share this article

Latest from Business

Business

Tesla profits tumble as tariffs bite into earnings

22 Oct 08:39 PM
Premium
Opinion

Roger Partridge: The Nobel’s timely reminder - Prosperity cannot be planned

22 Oct 08:00 PM
Herald NOW

Fonterra’s $75m butter bet, warnings on AI ‘workslop’, Fletcher Building tightens again

Watch
22 Oct 07:17 PM

Sponsored

Smart tool helps Kiwis cut costs, go electric with confidence

19 Oct 11:00 AM
Advertisement
Advertise with NZME.

Latest from Business

Tesla profits tumble as tariffs bite into earnings
Business

Tesla profits tumble as tariffs bite into earnings

Tesla’s quarterly profit fell to US$1.4b, missing Wall Street forecasts.

22 Oct 08:39 PM
Premium
Premium
Roger Partridge: The Nobel’s timely reminder - Prosperity cannot be planned
Opinion

Roger Partridge: The Nobel’s timely reminder - Prosperity cannot be planned

22 Oct 08:00 PM
Fonterra’s $75m butter bet, warnings on AI ‘workslop’, Fletcher Building tightens again
Herald NOW

Fonterra’s $75m butter bet, warnings on AI ‘workslop’, Fletcher Building tightens again

Watch
22 Oct 07:17 PM


Smart tool helps Kiwis cut costs, go electric with confidence
Sponsored

Smart tool helps Kiwis cut costs, go electric with confidence

19 Oct 11:00 AM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP