“The worst thing you can do as a bank is put the brakes on.”
However, incumbent financial service providers had been “asleep at the wheel” regarding innovation, he said, and Kiwibank had to catch up to popular online offerings such as Wise and Revolut.
“We have to move fast in the future, otherwise the really lucrative parts of business … is really under pressure."
Watch Steve Jurkovich discuss Kiwibank’s future, including a potential listing to raise capital, in today’s episode of Markets with Madison above.
Get investment insights from executives and experts on Markets with Madison every Monday and Friday here on the NZ Herald, on YouTube and wherever you get your podcasts.
Sponsored by CMC Markets.
Disclaimer: The information provided in this programme is of a general nature, and is not intended to be personalised financial advice. We encourage you to seek appropriate advice from a qualified professional to suit your individual circumstances.
Madison Malone (nee Reidy) is host and executive producer of the NZ Herald’s investment show Markets with Madison. She joined the Herald in 2022 after working in investment, and has covered business and economics for television and radio broadcasters.