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Home / Business / Companies / Construction

Dark, moody, indigenous: What it’s like inside Fisher & Paykel Appliances’ luxury Auckland Experience Centre

Anne Gibson
By Anne Gibson
Property Editor·NZ Herald·
27 Oct, 2023 11:00 PM7 mins to read

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Fisher & Paykel Appliances' Michael Elmore inside the new Auckland Experience Centre. Photo / Michael Craig

Fisher & Paykel Appliances' Michael Elmore inside the new Auckland Experience Centre. Photo / Michael Craig

A muehlenbeckia “chandelier” hangs above one kitchen showroom, a harakeke installation is above another, while an 8m-long, spiral LED Italian Flos light brightens the dark above a 9.5m-long, swamp kauri, 22-seater dining room table, thought to be from a log around 40,000 years old.

Dark, moody, indigenous - welcome to the new Fisher & Paykel Auckland Experience Centre - an 820sq m area in part of the bottom floor of the Crest apartments at 199 Great North Rd, Grey Lynn.

If Giltrap’s new headquarters by Warren and Mahoney at 119 Great North Rd is a “jewellery box for cars”, then the collaboration between Ngāti Whātua Ōrākei, Alt Group and the talented 37-year-old Rufus Knight’s Knight Associates is the same for kitchens, laundries and outdoor cooking.

How could something so utilitarian, even perhaps pedestrian, become the hero of interior design?

“We take people to Waiheke, Queenstown and then here,” explains F&P Appliances’ design and brand vice-president, Mark Elmore, now based in East Tāmaki but eventually moving to Penrose in a $220m three-building scheme where construction starts early next year.

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Muehlenbeckia hangs above this display kitchen at the new Fisher & Paykel Experience Centre, 199 Great North Rd, Grey Lynn. Photo / Michael Craig
Muehlenbeckia hangs above this display kitchen at the new Fisher & Paykel Experience Centre, 199 Great North Rd, Grey Lynn. Photo / Michael Craig

“This is a physical manifestation of our brand,” he says of the showroom where ovens are more likely to be controlled by digital pads than knobs and the outdoor BBQ area is styled along American lines, designed for twin outdoor eating areas. .

Think flatscreens showcasing our stunning scenery, including West Coast beaches and a 4000-year-old sculptural trunk of swamp kauri, split lengthwise to uncover the contours of its natural heart.

On entry, you’re greeted by the bulky, hip-high, six-ton basalt rock, turned in to a sculpture modern interpretation of Tumutumuwhenua who was an ancestor of the Ngāti Whātua peoples, with its carved bowl of fresh water, rising and falling in sync with the Waitematā tides.

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Rammed-earth and black sand-infused plaster walls surround tōtara flooring, made from a 700-year-old wind-felled log.

The 4000-year-old swamp kauri, in an area dedicated to manaakitanga and hospitality. Here, guests are offered kawakawa tea brewed on a “hot rock” – a basalt slab modified with Fisher & Paykel induction technology at the new experience centre. Photo / Michael Craig
The 4000-year-old swamp kauri, in an area dedicated to manaakitanga and hospitality. Here, guests are offered kawakawa tea brewed on a “hot rock” – a basalt slab modified with Fisher & Paykel induction technology at the new experience centre. Photo / Michael Craig

“Keep in mind, 80 per cent of our products are sold overseas,” Elmore says, telling how the showroom is as much about voicing this country’s story as showing off one of the iconic local brands from the company which is Chinese-owned but founded in New Zealand in 1934.

So it’s no surprise that mid-morning, an Asian group is finishing up in the chef-led commercial kitchen, served kawakawa tea with freshly made pastries. The centre is expected to attract many foreign and local architects, designers, developers and clients.

The 4000-old swamp Kauri log at the heart of the new Fisher & Paykel Auckland Experience Centre. Photo / Michael Craig
The 4000-old swamp Kauri log at the heart of the new Fisher & Paykel Auckland Experience Centre. Photo / Michael Craig

That 9.5m “waka table” for 22 people with Simon James chairs was designed to represent the entrepreneurial spirit of Pāora Tūhaere, the Ngāti Whātua chief who bought a schooner in 1863 and sailed between here and Rarotonga, establishing trade routes and enduring connections. Tūhaere’s reversal of traditional migration narratives – his “chasing the sun” back across the Pacific – is captured by that Flos feature light of blown-glass modules, which signifies star navigation across the sky and hangs majestically above the table.

Major brands of New Zealand wine are served at the new centre. Photo / Michael Craig
Major brands of New Zealand wine are served at the new centre. Photo / Michael Craig

Ngāti Whātua Ōrākei’s Rangimāriē Hūnia says the building was a result of discussions about reciprocity and authenticity that were held over a long period of time. At the pōwhiri in August, she applauded the way Ngāti Whātua Ōrākei cultural narratives, taonga and the natural materials of Tāmaki Makaurau were woven in to the display showroom.

Knight said he worked closely with associate director Dahlia Ghani who led the project with him. Decorative elements like the chandeliers were commissioned by Alt Group as the creative directors of the project, Knight said. Top Auckland graphic designer Dean Poole led Alt’s involvement and he is a co-founder of that business.

DCS-branded appliances, sold by Fisher & Paykel Appliances, displayed in the new Auckland Experience Centre, 199 Great North Rd. Photo / Michael Craig
DCS-branded appliances, sold by Fisher & Paykel Appliances, displayed in the new Auckland Experience Centre, 199 Great North Rd. Photo / Michael Craig

Fisher & Paykel Appliances has experience centres in other countries but this is the largest and most ambitious, created by design partnerships with international kitchen design companies Boffi, Arclinea and Henrybuilt.

The materially pared-back and monochrome Boffi minimal kitchen shows how combining seamlessly integrated products with visually recessive appliances gives a singular, aesthetically cohesive architectural look.

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The Arclinea contemporary kitchen has a layered material approach with Italian stone, bronze PVD and fossil oak surfaces.

Four styles of kitchens are shown off at the new Auckland Experience Centre by Fisher & Paykel Appliances. Photo / Michael Craig
Four styles of kitchens are shown off at the new Auckland Experience Centre by Fisher & Paykel Appliances. Photo / Michael Craig

The Henrybuilt professional kitchen is the first by that American company in the southern hemisphere and has a 9.5m-long island and integrated table with a crafted, solid-walnut timber and stone. It’s in that area that our native muehlenbeckia shrub, with its prostrate branches, is used as the hanging hero centrepiece.

Poole said Mt Eden’s Isadia floral design studio made the shrub and flax over-bench decorations.

The flax decoration in this kitchen at the Auckland Experience Centre by Fisher & Paykel Appliances. Photo / Alt Group
The flax decoration in this kitchen at the Auckland Experience Centre by Fisher & Paykel Appliances. Photo / Alt Group

Isabel Johnston, who owns Isadia, said she and business partner Lydia Reusser designed three decorations.

Asked how the 3m-long muehlenbeckia installation held together, she said: “We used wire and the actual form of the shrub to weave it in to itself. Then it was hung on wire cables from the ceiling. We built it on site. We used lots of pieces of the plant. First, we had to dry those to remove all the leaves which took about three weeks.”

A luxurious laundry display in a walk-in wardrobe at the new Fisher & Paykel Appliances' Auckland Experience Centre. Photo / Michael Craig
A luxurious laundry display in a walk-in wardrobe at the new Fisher & Paykel Appliances' Auckland Experience Centre. Photo / Michael Craig

“They’re like floral installations,” she said of the plant and flax art.

The flax was created by making rope knots using the fibre “and we kept on building crazy loops until we got it to a shape we were happy with”.

A hanging akeake branch was installed on a wall above a seating area, also by Isadia.

“We selected the branch and dictated with Alt Group how it was hung,” Johnson said.

Fisher & Paykel Appliances worked with Boffi on the laundry and wardrobe areas, where washing machines, driers and a new fabric care cabinet (looks like a fridge, more like a mini-dry cleaner or steamer, selling for just over $6000) is built into a luxurious walk-in wardrobe.

Granite and wood are features of this kitchen, with its harakeke "chandelier" above the main working centre. Photo / Michael Craig
Granite and wood are features of this kitchen, with its harakeke "chandelier" above the main working centre. Photo / Michael Craig

And the cost of all this?

Elmore isn’t saying but, certainly, the appliance giant’s property footprint is changing across three sites and is more a story of growth and expansion than anything else:

  • Opening the new Auckland Experience Centre in Grey Lynn on August 15.
  • Developing the new $220m HQ hub, to be built at 830 Great South Rd, Penrose for around 1000 F&P Appliances’ staff who will shift in a few years.
  • Redevelopment work on its existing HQ site by landlord and NZX-listed Property For Industry, building on part of the existing headquarters land on 5.3ha at 78 Springs Rd: a new 25,500sq m, five-star, green-rated distribution warehouse for F&P Appliances as the tenant, with an option to expand that to 30,000sq m. Stage one is $76m, due to be finished by early 2025. Configuration of stage two is now being considered, PFI said in an investor presentation this month. The site is 10.4ha but buildings only cover 40 per cent. F&P Appliances has been leasing that site after it sold it in 2009.
Showing off the best of nature and design from Aotearoa at the new Fisher & Paykel Auckland Experience Centre. Photo / Michael Craig
Showing off the best of nature and design from Aotearoa at the new Fisher & Paykel Auckland Experience Centre. Photo / Michael Craig

That new HQ is partly modelled on Rotorua’s hugely praised Scion Te Whare Nui o Tuteata by RTA Studio with Irving Smith Architects. There’s a connection between F&P Appliances’ chief and RTA, so the joke at the appliance business is that the Rotorua building was a prototype for what will rise in Penrose.

In Grey Lynn, the centre’s commercial kitchen’s menu was designed to demonstrate the mastery of the temperature concept which F&P Appliances promotes and includes:

  • House-baked sourdough with olive oil and hand-harvested sea salt.
  • Local spring asparagus, buttermilk, fennel pollen, egg and smoked oil.
  • Marlborough Sounds steamed ora king salmon with shaved fennel, fondant potato with citrus dressing.
  • Silver Fern Farms’ grass-fed beef tenderloin, soubise, pickled onions, with fried shallots and a jus.
  • Creme caramel with coconut, vanilla, topped with Gisborne oranges.

From the underground carpark, Elmore noses a black Tesla out on to Sussex St, heading to East Tāmaki HQ.

At the start, we were served kawakawa tea but, at the end, it’s coffee, pastries and a cold dessert in pottery ramekins, then it’s out of that dark, moody indigenous centre, into the intense roadworks on Great North Rd and the sunlight of the city.

Anne Gibson has been the Herald’s property editor for 23 years, has won many awards, written books and covered property extensively here and overseas.

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