NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Personal Finance

Borrower pain hits five-year high: Who’s being hit the hardest

Cameron Smith
By Cameron Smith
Online Business Editor·NZ Herald·
31 Aug, 2023 05:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Consumer arrears climbed back up to levels not seen since 2018. Photo / 123RF

Consumer arrears climbed back up to levels not seen since 2018. Photo / 123RF

The percentage of borrowers behind on their payments has hit the highest level in five years, with the remainder of the year expected to remain challenging.

Centrix today released its Credit Indicator report covering July, which revealed consumer arrears climbed back up to levels not seen since 2018, with 11.7 per cent of the credit active population now behind on payments.

The number of people behind on payments in July was 426,000, up from 414,000 in June.

Centrix managing director Keith McLaughlin told the Herald there was a growing amount of pain for those under 25.

Debt stress for those under 25 years old – which account for over 260,000 of credit-active consumers – was 21 per cent higher since the beginning of 2020.

Advertisement
Advertise with NZME.

“Active credit consumers aged under 25 appear to be struggling quite consistently in recent years,” McLaughlin said.

“The debt stress for the demographic has seen noteworthy growth since pre-pandemic times, with credit such as telco and personal loans going into arrears ahead of BNPL [buy now, pay later] and credit cards.”

Arrears for under-25s for personal loans and credit cards were 12.3 per cent and 9.1 per cent, respectively.

Advertisement
Advertise with NZME.

This compared to arrears for over 50s of 6.4 per cent for personal loans and 3 per cent for credit cards.

“When you look at the rising cost of living compared to average income and expenses, it’s clear there’s a growing amount of pain for those under 25,” McLaughlin said.

“Younger consumers are more impacted by the current cost of living crisis. The young generation often live from pay cheque to pay cheque, having much lower savings than older generations to draw on in times of debt stress.

“As you get older, you tend to see more concrete, robust income and living situations with less uncertainty,” he said.

Overall, personal loan arrears rose 9 per cent in July when compared with the prior month and are up 17 per cent year on year.

Centrix managing director Keith McLaughlin.
Centrix managing director Keith McLaughlin.

In a sign of the times, new personal loan activity was currently at its highest level this year to date, McLaughlin said.

Credit card demand is up 24.6 per cent year on year.

“As the current economic environment remains difficult for consumers, more people are turning to short-term lending options,” McLaughlin said.

Advertisement
Advertise with NZME.

Meanwhile, homeowners appear to be coping with servicing higher mortgages at the moment.

Mortgage arrears fell slightly for the second consecutive month with the proportion of loans in arrears in July at 1.26 per cent, down from 1.29 per cent in June.

There were 18,800 mortgage accounts past due, up 31 per cent compared to July last year.

But McLaughlin said while mortgage arrears are improving slightly at the moment, the figures were in line with seasonal trends and weren’t expected to continue to track lower.

“We expect mortgage arrears to continue to rise in the fourth quarter of this year and into [the] next,” he said.

“There is still a significant proportion of residential mortgages that are scheduled to be repriced in the next six to 12 months. These loans will likely be repriced from a 2-4 per cent interest rate range to 6-7 per cent, which will further squeeze household cash flows.”

Mortgage arrears improved slightly in July.
Mortgage arrears improved slightly in July.

Stuart Baxter, general manager of analytics at Centrix, added mortgage delinquencies for the under-30 segment had been rising much faster in recent months than any other age group.

Business defaults and liquidations also continued to climb higher.

“Both credit defaults and company liquidations were up across the board year on year as the realities of the current climate continue to impact Kiwi businesses,” McLaughlin said.

July was the second-highest month for company liquidations with 181, according to Centrix’s figures.

So far there have been 1020 company liquidations as of the end of July, higher than the 785 liquidations for the same seven months last year.

There were 1573 liquidations for all of 2022. However, those figures remain below pre-pandemic levels.

Year on year, liquidations were led by construction, with a 73 per cent climb, followed by transport (+52 per cent), retail trade (+42 per cent), hospitality (+22 per cent) and property and rental (+17 per cent).

Business credit defaults were up 38 per cent year on year, led by the property and rental sector (+62 per cent), retail trade (+45 per cent), construction (+34 per cent), hospitality (+30 per cent) and transport (+22 per cent).

However, yesterday’s ANZ Business Outlook survey showed confidence was up and inflation expectations down.

Business confidence lifted another nine points in August to -4, the highest read since mid-2021. Expected own activity also jumped 10 points to +11.

“Perhaps this is a sign of settling into a new financial situation for our country, as we can properly assess how things will shape up following huge amounts of stress on both consumers and business owners,” McLaughlin said.

“The remainder of 2023 will continue to be challenging for Kiwi households and businesses alike.”

Cameron Smith is an Auckland-based journalist with the Herald business team. He joined the Herald in 2015 and has covered business and sport.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Personal Finance

Business|personal finance

From corporate life to sexology: How Morgan Penn made a career out of her passion

15 Jun 07:00 PM
Premium
Opinion

The Ex-Files: How to access KiwiSaver funds after separation

15 Jun 12:00 AM
Premium
Opinion

Diana Clement: How a mindset shift can unlock financial success

14 Jun 09:00 PM

How one volunteer makes people feel seen

sponsored
Advertisement
Advertise with NZME.

Latest from Personal Finance

From corporate life to sexology: How Morgan Penn made a career out of her passion

From corporate life to sexology: How Morgan Penn made a career out of her passion

15 Jun 07:00 PM

The Sex.Life co-host offers insights into her big career shift and how she made it work.

Premium
The Ex-Files: How to access KiwiSaver funds after separation

The Ex-Files: How to access KiwiSaver funds after separation

15 Jun 12:00 AM
Premium
Diana Clement: How a mindset shift can unlock financial success

Diana Clement: How a mindset shift can unlock financial success

14 Jun 09:00 PM
Premium
Mary Holm: Should I pay off my student loan or invest in an index fund?

Mary Holm: Should I pay off my student loan or invest in an index fund?

13 Jun 05:00 PM
Jono and Ben brew up a tea-fuelled adventure in Sri Lanka
sponsored

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP