NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / World

Covid 19: I got caught in a pandemic panic two years into Covid. It felt like day one

By Stephanie Nolen
New York Times·
14 Dec, 2021 04:00 AM9 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Community health worker, Sikazele Mathe, centre, and her daughter, Sneh, gave global health reporter Stephanie Nolen a tour of Ntuzuma township near Durban, in November. Photo / Stephanie Nolen

Community health worker, Sikazele Mathe, centre, and her daughter, Sneh, gave global health reporter Stephanie Nolen a tour of Ntuzuma township near Durban, in November. Photo / Stephanie Nolen

The Omicron variant turned my trip home from South Africa into a nightmare episode of conflicting public health orders that often seemed to have little connection to science.

In early November, I flew to southern Africa to report a series of stories about the state of the Covid-19 pandemic in the region, including one about the remarkable work being done to stanch the emergence of new coronavirus variants. My last afternoon there, South African scientists announced the discovery of the omicron variant. Hours later, I got on a plane in Johannesburg to head home to Canada.

By the time I landed for my connection in Amsterdam on the morning of November 26, the world had gone into full panic mode, and I was swept up in a chaotic, at times frightening, tangle of orders and conflicting rules that seemed driven more by fear than medical science.

My firsthand journey through Covid response measures has shown me that, two years into this, we have yet to learn how to anticipate how both viruses and people will behave, or how to plan accordingly. We are going to need to get much better at both if we are to get through the next pandemic with less loss of life and less suffering.

Advertisement
Advertise with NZME.

When my plane touched down in Amsterdam, a flight attendant informed us that passengers would need to be tested for Covid before we could continue our journeys. Five hours later, we were still on the tarmac, the plane sealed up tight, with more and more travellers shedding their masks.

My despair at a missed connection progressed to alarm when the pilot informed increasingly restive passengers that he could not procure food and drink for us because airport authorities "would not permit" catering trucks to approach the plane.

We were eventually bused into an unused departure area, and over the course of three hours, given Covid tests. As the hours ticked by in the stuffy room where we were being held, many gave up even a pretense of masking. None of the authorities made any attempt to enforce masking rules.

I was tweeting about the experience, and near midnight, a Dutch journalist who had seen my posts got in touch to say that test results were being reported by the health ministry. Between my flight and another that had come in from Cape Town at the same time, 110 tests had been processed, and 15 were positive, he said — an infection rate of 14 per cent.

Advertisement
Advertise with NZME.

It's hard not to see this as South Africa being punished for the fact that it has world-class scientists, doing some of the best Covid surveillance in the world, and is transparent about what they find. https://t.co/356pkUs7uX

— Stephanie Nolen (@snolen) November 26, 2021

I looked around the room full of people, many shouting men and wailing toddlers, and began quietly to panic.

It would be hours more before I received my results. Finally at 3am a couple of weary-looking public health staff members packed us into a line, had us hold up our passports, one by one, and read the results from a database.

Discover more

World

Across the world, Covid anxiety and depression take hold

13 Dec 07:06 PM
World

New Covid pills offer hope as Omicron looms

09 Dec 12:53 AM
World

As Covid deaths rise, lingering grief gets a new name

09 Dec 05:00 AM
World

Omicron is fast moving, but perhaps less severe, early reports suggest

07 Dec 01:43 AM

If our tests were negative, as mine was, we were required to sign a document in Dutch. The traveller who hastily translated for me said that I was promising that I had somewhere to quarantine at home and that I would leave the country to go there.

It seemed like a bad idea for public health, that pledge, but I had been awake for 42 hours, and I was desperate to get out of that room, so I signed and handed it over.

I was taken by bus into a dark and silent section of the terminal. There I spent another nine hours in an increasingly frantic search for someone who could help me access a copy of my putative negative test, without which I could not continue the journey I had just signed a promise to make.

Travellers in limbo at O.R. Tambo International Airport in Johannesburg on November 27. Photo / João Silva, The New York Times
Travellers in limbo at O.R. Tambo International Airport in Johannesburg on November 27. Photo / João Silva, The New York Times

In the days after this chaotic detention, Dutch airport and health authorities would blame the protracted delays on the fact that they had never anticipated such a situation and had no provisions for how to safely screen passengers — even though we were held just weeks short of the second anniversary of the first known case.

I managed at the eleventh hour to get access to my negative test and flew on to Toronto. My phone was filled with alerts about new regulations for people arriving from southern Africa, and when I identified myself to a border agent as having flown from Johannesburg, he waved me into a special line. A public health screener took my name, address and temperature — then sent me on my way.

I edged away from her but stayed in the line, confused.

Advertisement
Advertise with NZME.

"I was just held in detention for almost a day with people we know have omicron," I said, almost pleading. "You want to quarantine me!"

She shrugged. "I think you should go get your connection and maybe quarantine yourself at home. Get tested on Day 4. I have no other guidelines for you."

This was the first of what would be days of conflicting, confusing messages from health authorities that left me struggling to figure out how best to keep people safe.

I flew on to Halifax, my N95 clamped as tightly as I could get it, gratefully collected a series of PCR test kits from a table in the airport and made my way as fast as I could to an Airbnb near my home. My children came for a weird reunion, standing masked at the opposite side of the backyard.

Over the next week, I received a dozen phone calls from federal and provincial health authorities. They said I should quarantine for a full 14 days. Or that I only needed to quarantine until I had a negative test on Day 4. No, Day 8. Oh, fully vaccinated? Well in that case, no quarantine! I could isolate at home until a negative test on Day 4. Or 8. Or 10. No — test notwithstanding, I had to isolate at home until Day 14.

Lacking any kind of useful guidance, I stayed in the Airbnb.

On Day 7, I missed my daughter's 12th birthday party. A kind friend brought over Thai food and beer and a portable fire pit, and we sat in parkas on opposite sides of it and had a heartfelt conversation in raised voices.

On Day 8, the doorbell rang at 11pm I didn't answer because I assumed it was visitors for the second-floor tenants (no one was visiting me, obviously). The ringing turned to banging that grew more insistent and louder. When I cracked the door open, I found a police officer who demanded my name and said she was there to do "a Covid check."

A Covid test from a passenger disembarking in Amsterdam from a flight that originated in Johannesburg. Photo / Getty Images
A Covid test from a passenger disembarking in Amsterdam from a flight that originated in Johannesburg. Photo / Getty Images

I asked her what her instructions were for me — maybe she would have insight. "We're supposed to keep checking you until December 11," she said.

The next day, another federal public health tracker called. She asked if I'd had visitors. I said that I had seen my children from across the yard. She became distressed and told me she would have to "report that." Distanced outdoor visits were expressly forbidden.

I said that no one had ever told me this. (I kept my opinion, that it made no scientific sense and worked directly against the conditions that would help people keep quarantine, to myself.)

My instructions from Canadian officials were confusing. But I learned from emails and LinkedIn messages from other passengers on my flight how far we are from any uniform global response for travel. The ones who went on to the United States and Britain were going about their lives without quarantining. Those in Germany and the Netherlands had been made to quarantine until a Day 4 negative test.

I couldn't understand how 18 passengers on the two South African flights had tested positive when we'd had to show a negative test to board the flight. But then I learned, while I was in airport lockup, that preflight testing requirements are set by the country of destination. South African airport authorities closely scrutinised the negative test Canada required of me, but passengers to the United Kingdom (and there were many) didn't have to test to fly. A belligerent British man in front of me in the final line in Amsterdam was told he was positive and led away by a police officer.

Since omicron began to be detected across Europe and the United States, the British policy has finally been changed, and the US requirement strengthened to a test conducted one day before a flight. It should not have taken this debacle to create a basic testing standard for safer flying.

I don't object to having my travel disrupted; I would have gone willingly into quarantine in Amsterdam. I am, perhaps unsurprisingly for someone in this job, a fan of public health measures.

But I am furious about the entirely unnecessary risk the Dutch subjected me and all the other passengers to. After they concluded our flight was a health risk, they should have bundled us off the plane, distributed N95 masks (and insisted people wear them), and taken us to a location where we could be held separately from each other while they made a plan.

I am equally frustrated that Canada has done such a lousy job of communicating its rules — or of using evidence to make them. There is rapidly accelerating circulation of omicron across Europe now, but still, only flights from southern Africa are banned.

The discovery of omicron, and the swift transmission of critical information about the variant around the world, showed how well the sophisticated scientific response to the pandemic is working.

But everything that I saw in the days since then makes clear we still haven't mastered the messy, human steps at all — and they may matter even more.

This article originally appeared in The New York Times.


Written by: Stephanie Nolen
Photographs by: Stephanie Nolen and João Silva
© 2021 THE NEW YORK TIMES

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from World

Premium
World

'Speculative shares': Dinosaur fossil auction raises market concerns

17 Jun 08:00 PM
Premium
Opinion

Opinion: Trump's rise and return centred on power and retribution

17 Jun 07:00 PM
Premium
World

New video reveals how predators interact with bats, increasing virus risk

17 Jun 07:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from World

Premium
'Speculative shares': Dinosaur fossil auction raises market concerns

'Speculative shares': Dinosaur fossil auction raises market concerns

17 Jun 08:00 PM

Palaeontologists worry such auctions distort the fossil market, raising prices.

Premium
Opinion: Trump's rise and return centred on power and retribution

Opinion: Trump's rise and return centred on power and retribution

17 Jun 07:00 PM
Premium
New video reveals how predators interact with bats, increasing virus risk

New video reveals how predators interact with bats, increasing virus risk

17 Jun 07:00 PM
G7 summit: Canada promises billions in aid to Ukraine as US shifts focus to Middle East

G7 summit: Canada promises billions in aid to Ukraine as US shifts focus to Middle East

17 Jun 06:50 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP