Service: Friendly and professional with plenty of hot towels handed out. The lovely Patrick was very accommodating, patiently explaining to my friend how to say thank you in Cantonese.
Food and drink: The spiced duck starter with tamarind chutney was tasty and the slow-braised beef juicy and tender. The best bit was the mini cheese platter for afters with Puhoi and Kapiti well represented. But make sure you're well caffeinated before you leave, as the coffee was flavourless and lukewarm.
Amenities: Plenty of spots to plug in all the necessary devices. The noise-cancelling headphones helped me nod off and the little bag of Jurlique toiletries was perfect for freshening up afterwards.
Wi-Fi: Available after 10,000 feet for a fee (US$20 for flights longer than six hours).
Entertainment: A great selection of movies including a few new ones I'd been meaning to see at the cinema. Also a good choice of Asian films – my neighbour was watching Bad Genius about a student who runs an exam-cheating ring using barcodes on pencils. It looked entertaining.
Bathroom: Standard but with a miniature white orchid on the door and the rosy scent of hand cream.
Price: From $2963 one way
Luggage: A generous allowance that I wish I'd noticed before I packed, with three pieces, 23kg each, of checked luggage and two pieces, 7kg each, of carry on.
The bottom line: A very comfortable flight with friendly cabin crew and tasty food.