NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Travel

A flight attendant’s 12 etiquette rules: ‘Never a reason to take off your socks’

By Kristie Koerbel
New York Times·
5 Jan, 2024 09:00 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

There’s plenty to grumble about when it comes to flying these days. Still, a little kindness can go a long way toward a better flight. Illustration / Hannah Agosta, The New York Times

There’s plenty to grumble about when it comes to flying these days. Still, a little kindness can go a long way toward a better flight. Illustration / Hannah Agosta, The New York Times

It’s that time of year when we look back and reminisce about our top travel experiences in 2023: the highlights and special moments that just might inspire your next adventure in 2024. This article was one of the stories that our readers enjoyed the most in 2023.

OPINION

With some common sense and courtesy, could flying be … pleasant?

After 21 years as a flight attendant, I’ve seen it all. The pandemic heightened tensions on board, with the most extreme incidents of bad passenger behaviour escalating to violence. More commonly, though, I see discourteous behaviour lead to verbal disagreements or general unpleasantness.

Advertisement
Advertise with NZME.

As we enter the busy season, it’s worth discussing some of the common courtesies that could make flying, dare I say, pleasant.

Here are my airline etiquette rules, which aim to strike a balance between your own reasonable comforts and thoughtfulness toward those around you.

Everyone has the right to recline — but there’s a polite way to do it

The wrong way is slamming back the seat as hard and fast as you can. That has broken laptops, spilled drinks and caused fistfights that have caused flights to be diverted. Be aware of your surroundings. Before reclining, peek behind you and see what the situation is, and nicely ask if that person minds.

Advertisement
Advertise with NZME.

Clean up after your kids

We are not maids. Flight attendants do not have access to vacuums, brooms or cleaning supplies that go beyond hand soap, wet wipes and air freshener. You are not required to clean up, but it’s courteous. There are knock-on effects, too: Messes in the aisle can be a safety hazard, and a big cleaning job can even delay the next flight. Proactive thinking helps. Can a small child handle a large bag of snacks? If not, put the snacks in a smaller, more manageable container ahead of time.

Discover more

Travel

Experts concerned Europe summer travel could be as chaotic as last year

28 May 08:10 PM
Travel

How to prepare your home before you leave for a holiday

26 May 12:00 AM
Travel

‘Neighbour Free’: Airline reveals $32 upgrade to banish seat companions

18 May 12:30 AM

The overhead bins aren’t your personal Tetris game.

The bins are first-come, first-serve in economy class. You don’t own the spot directly above your seat, and it’s not acceptable to take out someone else’s bag to make yours fit. Sliding bags to maximize space is fine, but save the complex puzzle-solving for the flight attendant. And remember, small bags belong at your feet, leaving room for large bags in the overhead bins.

No one wants to hear your FaceTime conversation

We don’t need to hear both sides of that conversation; plus, boarding a plane is not the time for your goodbyes. It’s time for you to concentrate on finding your seat and stowing your bags as fast as possible so the people behind you can do the same thing. While we are on the topic, no one wants to hear your movies, video games or TikToks, so bring headphones. Even for children.

The middle seat gets both armrests

It’s the consolation prize for being squished between two people with nowhere to lean. Case closed.

Advertisement
Advertise with NZME.

Headphones are a perfectly acceptable conversation ender

Overly chatty seatmate? Headphones are a great way to keep from being the sounding board for your neighbour who can’t take a hint. It’s my go-to move: After a long day of being a flight attendant, my noise-cancelling headphones are my haven. I want peace on my commute home.

Keep your socks on

If it’s a long flight, by all means relax and take off your shoes, but there is never a reason to take off your socks. Foot smell is inescapable. Also, keep your feet to yourself. It is not acceptable to rest your feet on the armrest of the person in front. And I highly recommend putting your footwear back on to use the lavatory.

Use the call button wisely

If you need something — a coffee refill, assistance with a medical issue or help with a disruptive passenger — please use it. It is preferable to poking or tapping the flight attendant, which is not OK. Before you press it, though, make sure we aren’t already in the aisle with a beverage cart or a trash bag; that means we’re already coming! If you are having a true emergency, please hit it several times so we know it’s important.

Don’t discipline other people’s kids

Nothing makes a flight more miserable than the back of your seat becoming a punching bag. However, if a child behind you is being disruptive, address the parents. You don’t have the right to yell at someone else’s child. A nice way to approach this is to ask the parents calmly, and with a smile, if they realise their child is kicking your seat. Then say it’s bothersome; is there any way you can you make the child stop? This way you are not accusing in your tone, and are asking instead of being bossy.

Deal with your seating issues before you get on the plane

If your family is split up on the flight, the chaotic rush of boarding is not when flight attendants can solve it for you. The gate agents have access to the seating chart and family reservations, so please ask them first if it is possible to change your seats. Some airlines even have a policy that families with children under 13 must sit together, so the gate agent is the best place. Or even better: Call the airline before coming to the airport.

You don’t have to switch seats if someone asks you

I’m going to be unpopular here. No, you do not have to switch with someone who asks you. If you have paid extra for your seat, or even if it is just an inconvenience, you can kindly say no. If it is advantageous, like trading a middle seat for a window seat, or you are happy to help, please go ahead and swap.

Flush. Please

This should be common sense, but somehow it isn’t. I deal with this all day, every day. I do not want to flush your deposit, and neither does the passenger after you. If you can’t find the button, please look for it. I guarantee it’s there. On every plane.

This article originally appeared in The New York Times.

Written by: Kristie Koerbel

Photographs by: Hannah Agosta

©2023 THE NEW YORK TIMES

This story was originally published on May 29, 2023

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Travel

Travel

Disney Insider: A go to guide to the ultimate Disneyland holiday

15 Jun 07:00 AM
Travel

What it’s like exploring Palawan in the Philippines

14 Jun 08:00 PM
Travel

Australia’s top winter activities you won’t want to miss

14 Jun 08:00 PM

One pass, ten snowy adventures

sponsored
Advertisement
Advertise with NZME.

Latest from Travel

Disney Insider: A go to guide to the ultimate Disneyland holiday

Disney Insider: A go to guide to the ultimate Disneyland holiday

15 Jun 07:00 AM

From skipping the queues to planning your parade spot, here's all you need to know.

What it’s like exploring Palawan in the Philippines

What it’s like exploring Palawan in the Philippines

14 Jun 08:00 PM
Australia’s top winter activities you won’t want to miss

Australia’s top winter activities you won’t want to miss

14 Jun 08:00 PM
This beach is the most complained about in the world

This beach is the most complained about in the world

13 Jun 08:00 PM
Your Fiordland experience, levelled up
sponsored

Your Fiordland experience, levelled up

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP