PremiumPremiumPersonal FinanceFidelity Life CEO Melissa Cantell on transforming the insurance industryHow she plans to build back trust and grow the business.04 Nov 04:30 AM
Banking and financeFMA suing Vero on claims of overcharging customers $8mAction dates back to allegations of activity from more than eight years ago.16 Oct 09:01 PM
PremiumPremiumOpinionDiana ClementDiana Clement: Kiwis are flying again but is your insurance up to standard?OPINION: Plenty of New Zealanders have been prevented from travelling due to Covid-19.15 Oct 04:00 PM
PremiumPremiumOpinionKate Dron: Post-pandemic crystal ball gazingOPINION: Actuaries project months and years ahead - and this is what one predicts for NZ.11 Oct 04:00 PM
Banking and financeLife insurer penalised $700k for misleading customers"Real harm" after failing to correctly pay cover to some sick or disabled customers.29 Sep 09:01 PM
Banking and financeLife insurance payouts to wronged customers climb to $43m in four yearsAnd the regulator believes there will be more to come.21 Sep 05:30 AM
TravelAustralian tourist 'left for dead' in Bali dog attackA tourist is recovering in an Indonesian hospital a 'near fatal' attack.20 Sep 07:58 PM
PremiumPremiumPersonal FinanceHow health insurer Southern Cross plans to keep a lid on premium risesThe non-for-profit has made a $90 million surplus.15 Sep 05:20 AM
PremiumPremiumPersonal FinanceLooming financial adviser shortage prompts insurer to offer trainingThe number of new advisers coming into the industry has slowed to a trickle.04 Sep 05:00 PM
New ZealandWhich cars are thieves most likely to pinch?Car thefts and attempted thefts have risen by a third nationally this year.29 Aug 03:28 AM
New ZealandRiver flooding costs hit $100m a yearWeather-related damage may soon be as destructive as earthquakes.23 Aug 06:12 PM
New ZealandClimate Change: Insurer eyes risk-pricing for coastal erosionA major insurer is eyeing risk-based pricing for coastal erosion in another symbolic step.18 Aug 03:34 AM
PremiumPremiumPersonal FinanceInsurance boss: Flood cover won't continue being universally availableIAG calls on government to stop allowing building in flood-prone areas.17 Aug 05:00 PM
New ZealandInsurance costs could increase massively as climate risk rises - modellerIt's predicted costs could start to double every two or three years for some houses.17 Aug 12:15 AM
Talanoa'Life-changing mistake' led to $230k medical bill in USAmanda Sesio put off going to the hospital because she did not have travel insurance.15 Aug 05:30 AM
PremiumPremiumPersonal FinanceBillion dollar sale: What's in store for Partners Life founder Naomi Ballantyne?'We put everything we owned into it': How a Kiwi startup delivered a billion-dollar deal.15 Aug 03:00 AM
Personal FinanceHigher natural peril costs pull down profit for insurer IAGThe Westport flood was the most expensive event for the insurance firm's NZ arm.12 Aug 05:18 AM
TravelReason backpacker refused $88k insurance payout from hotel balcony fallLetting your hair down on holidays is common, but it could affect your insurance.11 Aug 04:45 AM
Personal FinanceAA Insurance owner warns of premium increasesInsurers are facing rising reinsurance costs from higher natural disaster claims.08 Aug 05:20 AM
New ZealandHomeowner wins battle to prove cracks caused by neighbouring road constructionHomeowner proves roller building road caused more than $20,000 damage to his floors.01 Aug 05:00 PM
New ZealandWoman's compensation quest for pothole damage reaches Minister's officeShe lost a hub cap and the car's wheel rim was bent.20 Jul 05:00 PM
BusinessKiwi insurance tech firm raises $7.4m, plans ASX listingJavln is looking at a share market listing in 12 to 24 months time.18 Jul 07:20 PM
PremiumPremiumPersonal FinanceKiwi insurance start-up signs breakthrough deal with AIAThe company says it is on track to hit 100,000 customers next year.11 Jul 05:00 PM
PremiumPremiumTravelSkip domestic travel insurance? Here's why that may be a mistakeWhy you could be worse off skipping domestic travel insurance than international.04 Jul 07:40 PM
PremiumPremiumOpinionMary-Jane Daly: Shaking off EQC's troublesOPINION: Departing chair says Earthquake Commission has gained stability and resilience.03 Jul 05:00 PM
PremiumPremiumInvestmentDriveway dilemma: No EQC cover for couple highlights concernsEQ cover for land is limited to land that is within your property boundary.29 Jun 05:40 AM
Kahu'Te Wānanga o Aotearoa has not acted in good faith'Terminal cancer patient is not only fighting for her life but for an insurance payout.28 Jun 01:28 AM
BusinessMassive slip washes out west Auckland driveway, isolating homeAuckland Council has issued a notice saying the couple can't live there.27 Jun 07:43 PM
New ZealandFamily denied AA roadside assistance because daughter had Covid'If this is how society works - I won't test outside home any more,' mum says.26 Jun 06:00 AM
New ZealandCustomer with autism says he was pressured into buying AA membershipThe man's parents said he was distressed after feeling bullied into paying.21 Jun 04:04 AM
Banking and financeInsurer to pay $180k for legal breaches connected to credit card-repayment insuranceThe Financial Markets Authority says ruling sends message of responsibility to industry.14 Jun 02:00 AM
PremiumPremiumNew Zealand'Buyer beware': How climate change could send insurance costs surging'Some communities really do have to act now' - Insurance Council.07 Jun 06:00 PM
PremiumPremiumConstructionFletcher sues over insurance for works at Sky City Convention Centre"A difference of interpretation over an insurance policy" at heart of litigation03 Jun 05:28 AM
