New Zealand'I don’t know how to pay for food': Westpac customers on banking blunderFurious customers say they have been left penniless due to the bank's error.07 Jan 06:17 AM
New Zealand'Apology won't put food on the table': Families in dire straits after bank blunderFurious customers say they have been left penniless due to the bank's error.07 Jan 01:42 AM
EnergyComCom zaps Vector sale and leaseback planHigher prices without service or infrastructure upgrades not good enough, watchdog says.22 Dec 09:00 PM
New ZealandCrystal clear: Seller must send goods to buyer or pay $700 damagesDisputes Tribunal weighs in over $1000 crystal sold for $100.12 Dec 11:57 PM
New ZealandNew app helps Kiwis compare supermarket pricesNZ company Sumfood launched FoodSpies to provide transparency on grocery costs.07 Dec 05:37 AM
PremiumPremiumBanking and financeTrade deficit balloons to $7.5b in ‘extra volatile’ September quarterThe inflation bogeyman sparks import mayhem, even as tourism finally starts bouncing back.02 Dec 03:48 AM
TravelPlus size model told to pay for upgrade because she did not fit in seatA Brazilian influencer was humiliated after being told she was too fat to fly in her seat.27 Nov 09:49 PM
New ZealandStatistics reveal how much Kiwis spent on Black Friday salesThe Shopify stats are in.25 Nov 11:07 PM
EmploymentConsumer confidence takes a dive as cost of living bitesIn news that will cheer the Reserve Bank, consumers feel more downbeat about spending.25 Nov 04:14 AM
RetailBlack Friday spending 'counterintuitive' as recession loomsExperts are advising consumers to spend wisely this Black Friday.24 Nov 04:22 AM
New Zealand'Significant privacy and ethical concerns’: Supermarkets slammed for scanning customers' facesA watchdog is 'seriously concerned' over Kiwi's biometric data being captured.23 Nov 05:00 PM
New ZealandDanger to kids? Tip Top pulls ‘selfie stick’ challenge from Popsicle range'Selfie stick' challenge encouraged consumers to take a photo with a stranger.22 Nov 07:03 AM
New ZealandDealer who sold damaged utes warns there might be more on our roadsDealer claims damaged vehicles are being repaired, warranted and on-sold.20 Nov 04:00 PM
New ZealandConsumer NZ warns shoppers to be wary of Black Friday salesThe watchdog is urging shoppers to do their research and to think before buying.15 Nov 06:56 PM
New ZealandDealer says Hilux built using stolen engine now the subject of a police investigationHe's not the first buyer to have problems with a car from Vehicle Imports Direct.05 Nov 01:38 AM
EconomyUS economy returned to growth last quarter, expanding 2.6%Overall, though, economic outlook has darkened and economists say recession is likely.27 Oct 06:53 PM
New ZealandFoodstuffs recalls sprouts due to possible salmonella presenceSalmonella was detected as a part of 'routine testing', Foodstuffs Ltd says.26 Oct 05:53 AM
PremiumPremiumSmall BusinessKiwi stroller brand plans to triple sales with new Aussie dealEdwards & Co is set to supply goods to 65 stores throughout Australia, and triple sales.23 Oct 10:00 PM
Freight and logisticsInflation shocker: Govt must own up over rampant price rises, opposition saysOpposition throws Labour, Reserve Bank in the pot as tensions heat up over inflation.18 Oct 04:35 AM
EconomyBrace for interest rates hike - inflation 'shocker' hits Kiwis in the walletBrace for even higher interest rates as stubbornly high inflation raises recession risk.17 Oct 10:07 PM
PremiumPremiumNew Zealand'What we didn't realise about our retirement village'OPINION: Consumer NZ has called for an urgent review of residents' protections.14 Oct 10:00 PM
AirlinesJetstar rejects claim of 'misleading' people over cancellationsDemand for watchdog to investigate, consumer group unhappy over reimbursement claims.13 Oct 04:34 AM
New ZealandAdvertisement for $169 radiation shield misleadingCompany selling EMF shielding technology was told to remove misleading ad from website.10 Oct 05:18 AM
New ZealandVictim of Hep A from imported frozen berries describes ordealThe number Hepatitis A cases linked to frozen berries has risen to 13 today.07 Oct 07:37 PM
Lifestyle'Absolutely stoked': Costco superfan flies from deep South to bag bargainsMarina Seager wrote a letter to Costco bosses in 2018 to be the store's first Kiwi member.27 Sep 08:28 PM
New ZealandKiwi haircare brand goes supersize after winning Costco contractEverblue haircare wins contract to supply big-box retailer Costco with upsized product.22 Sep 06:00 PM
RetailKiwi shoppers warned to watch out for dodgy supermarket specialsSpurious specials under spotlight as Consumer NZ launches campaign.21 Sep 08:09 PM
Aged careWidow left 'in financial limbo'She couldn't afford weekly village fees and her husband's hospital-level care.20 Sep 09:45 PM
PremiumPremiumSmall BusinessHow consumer behaviour has changed at tail-end of pandemicEY's latest consumer report reveals changes to Kiwis' spending intentions.13 Sep 05:00 PM
BusinessFalse claims: Sunscreen company admits products weren't up to scratchThe company claimed two of their sunscreens provided high protection when they didn't.05 Sep 10:33 PM
BusinessLuxury toilet paper not always all it's cracked up to be, Consumer NZ saysFancypants paper brands don't flush away all rivals in Consumer NZ contest.23 Aug 07:03 PM
PremiumPremiumBusinessInflation shocker: Labour crisis, power bills, falling Pound thrash UKBritish prices piling pressure on shoppers facing "steepest real pay cut on record".18 Aug 12:06 AM
PremiumPremiumOfficial Cash Rate'Steady diet of mince and tap water' looms if Reserve Bank makes wrong moveYes, Covid matters - but there may be an even more telling line in My Food Bag's warning.15 Aug 09:23 PM
BusinessDon't knock: Unwanted sales pests face new hefty finesDoor-to-door trader tribulations: Ignoring 'Do Not Knock' sticker could prove expensive.15 Aug 06:58 PM
