New ZealandLoan shark clampdown fast-tracked to stop spirals of debt amid Covid-19 crisisLegislation to put restrictions on pay day loans have been fast-tracked.30 Apr 08:38 PM
New ZealandSome McDonald's stores run out of lettuce post-lockdownYour Big Mac might not taste quite the same.29 Apr 05:14 PM
New ZealandAlert level 3: McDonald's traffic jams, cafe queues and surf's upWhat Kiwis got up to on the first day of alert level 3.28 Apr 06:22 AM
BusinessConsumer NZ wants fairness from holiday providersA number of people had been in touch with Consumer NZ about travel cancellations.26 Apr 03:01 AM
AirlinesWhy Air NZ is refunding some customers but giving credit to othersOne customer received a refund of $11,800 for a flight via the US. Here's why.24 Apr 11:31 PM
New ZealandThe Government is considering putting folic acid in bread. Here's whyConsumer NZ had opposed mandatory fortification in the past.11 Apr 05:10 AM
New ZealandWatch: Staggering queue at supermarket before Good Friday closureSupermarkets will close tomorrow to give staff a chance to rest and restock shelves.08 Apr 11:45 PM
New ZealandBroken dentures? Covid-19 prompts curly questions to Citizens Advice BureauThe phones are open and the questions are weird. Citizens Advice notes increased anxiety.04 Apr 12:00 AM
New ZealandCovid-19 coronavirus: Countdown axes weekly specialsOn its website, Countdown says its too busy to offer any weekly specials.25 Mar 01:22 AM
PremiumPremiumRetailUp to 10,000 retail jobs at risk in coming months: Retail NZ"The sense we're getting is the impacts on businesses could well be worse than the GFC."16 Mar 04:41 AM
New ZealandHands off! Wellington supermarket limits hand sanitiser salesSome stores may have run out of stock while others have quantity controls in place.17 Feb 08:53 PM
New Zealand'It's a contract': Elton John fans entitled to partial refundThe global superstar had to cut his Sunday show sort due to 'walking pneumonia'.17 Feb 08:32 PM
New ZealandWheel clamping crackdown: Don't pay more than $100A law change which prevents clampers from charging excessive fees is now in force.27 Jan 09:14 PM
New ZealandMan wins $48,000 refund because Holden V8 was too noisyThe car made a "guttural knock" that lasted five minutes on a cold start.21 Jan 01:22 AM
New ZealandNew World says extra Spiegelau glassware on way after customers missed outMany shoppers were irate after stores ran out of stock, leaving them empty-handed.14 Jan 03:00 AM
New ZealandNew World customers enraged after supermarket runs out of Spiegelau glassesThe supermarket launched the promotion in November and it ended yesterday.13 Jan 03:17 AM
New Zealand'Awkward date': Couple won't return to wedding venue that cancelled on themRe-booking reception at venue that cancelled would be like an awkward date, say couple.08 Jan 04:49 AM
New Zealand'Screwed over': Couple distraught at double-booked wedding venueAuckland restaurant accepts more lucrative booking leaving couple without reception venue.07 Jan 10:40 PM
BusinessTicket resales are still causing grief, here's what to look out forConsumer NZ says people are still getting ripped off by ticket resellers.03 Jan 03:48 AM
New ZealandClose to 5000 unloved Christmas gifts resurface on Trade MeItems include a 20-year-old pizza box that "did not meet my requirements".25 Dec 09:03 PM
Business'Purchasing mania': Queues from 7am as Boxing Day sales madness gripsBut marketing expert warns shoppers not to fall into "purchasing mania".25 Dec 08:06 PM
LifestyleBad Taste Food Awards: Watchdog takes aim at food packaging claimsSugar content cited as household products named in annual report.07 Dec 12:43 AM
New ZealandProduct recall: Parents warned about Baby Shark Hand Wash riskButton batteries can seriously injure or cause death in young children who swallow them.30 Nov 07:59 PM
BusinessNo way rosé! Warning over damage to Kiwi wine batchInstances of glass damage on the lip of Villa Maria rosé bottles have led to a recall.29 Nov 05:15 AM
BusinessFocus: Big increase in scam callsPolice and ANZ say there has been a big increase in scamming in the past year. Here’s what a scam call sounds like. Video / Leon Menzies Watch24 Nov 10:45 PM
LifestyleDozens of infant deaths have been tied to a popular baby product. But regulators are too paralysed to act.Popular baby product linked to at least 48 infant deaths over 27 years.24 Nov 01:04 AM
New ZealandSunscreen shock: 9 out of 20 top labels fail protection testsNine out of 20 sunscreens tested by Consumer NZ didn't provide the sun protection claimed.20 Nov 05:00 PM
PremiumPremiumAirlinesAir NZ chasing options as it faces backlash from cancellationsA travel agent says passengers are starting to lose patience.19 Nov 04:52 AM
AirlinesChaos in the skies: Air NZ passengers warned to take travel precautionsThe silly season looks like it will be one of airport chaos this year.18 Nov 04:07 PM
New ZealandShopper dismayed as Countdown demands ID for non-alcoholic beerIt's not illegal to sell 0 per cent beer to under 18s.13 Oct 10:50 PM
RetailDoes your child have one of these? There is a fire hazardThe Warehouse is recalling girls' H&H nightie garments due to a potential fire hazard.07 Oct 12:24 AM
New ZealandGovt crackdown on businesses taking consumers for a rideNew rules will take aim at unfair and long contracts and put consumers first24 Sep 12:00 AM
New ZealandRWC coverage free today: Spark Sport reveals refund deadlineStreaming last night's game had so many glitches "it was like watching 80s TV".21 Sep 06:16 PM
PremiumPremiumRetail$1b Commercial Bay tower nears full lease of retail stores95 per cent of the to be largest mall in Auckland is leased, including iconic US brands.20 Sep 08:15 PM
