"We should have done better," Lime's global head of operations and strategy, Wayne Ting, says.

He's talking about the braking glitch that hit earlier this year, which caused 30 injuries and led to the company's e-scooters being pulled from Auckland and Dunedin streets for a week.

Better how?

Speaking exclusively to the Herald, Ting said his company had introduced new safety procedures following the braking issue - a number of which are being piloted here before a worldwide rollout.

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