Q: I am trying to buy a house in Auckland, but struggling to access my KiwiSaver funds. I bought my first house in 2010 with my then wife. I hadn't been a KiwiSaver member long enough to use it then. No money was made from selling the house in 2011.
Income cap stymies second-chancer

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Those wanting to buy a second 'first home' have to meet an income cap requirement. Photo / Doug Sherring
The rules for withdrawal are prescribed by the KiwiSaver Act, and the Government sets specific criteria for previous homeowners, including the salary caps - $80,000 for singles and $120,000 for several people - and having realisable assets such as shares, term deposits, classic cars or similar worth no more than 20 per cent of set regional house-price caps.
HNZ assesses all applications consistently against the same criteria and it has no discretion to waive any in individual cases.
"If your income exceeds $80,000 and you are a previous home-owner, you are not eligible and HNZ cannot overrule this," it says.
"There is no appeal process, as this is covered by legislation and Cabinet directive."
I asked the Ministry of Business, Innovation and Employment (MBIE), which oversees KiwiSaver policy, whether the income caps are likely to be reviewed.
It says for previous homeowners wanting to make a KiwiSaver withdrawal, the income cap has changed in the past 10 years.
"When introduced it was $100,000 for one or two buyers and $140,000 for three or more buyers.
"It was changed on 1 October 2013 to $80,000 for a single buyer, and $120,000 for two or more buyers," says MBIE.
When the HomeStart grant was introduced in April last year, the house price caps and grants were increased to support buying new homes, it says.
"The income cap was also reviewed at this time, but was not changed," MBIE says.
"The Government monitors market conditions and may decide to change the income caps from time to time."