NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Kahu

Bad food, cold water, leaky toilets - life inside a prison system bursting at the seams

David Fisher
By David Fisher
Senior writer·NZ Herald·
12 Nov, 2019 10:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

The evening meal served at Ngawha prison. Inmates complained of too much mince and meals served mid-afternoon. Photo / Supplied

The evening meal served at Ngawha prison. Inmates complained of too much mince and meals served mid-afternoon. Photo / Supplied

Bad food, cameras in the showers, clothes that don't fit, cold water for washing, dodgy toilets, and poor healthcare access - that's life in Ngawha prison.

And there's more.

A report from the prison's inspectorate also found insect infestations, leaky toilets and a poorly-placed longdrop, poor quality exercise yards, and limited access to rehabilitation programmes.

The issues raised echoed concerns in a report earlier this year from the Office of the Ombudsman, whose responsibilities include monitoring and investigating prison conditions and treatment of inmates.

Both reports stemmed from inspections made in 2018 and have prompted a claim from Corrections minister Kelvin Davis that our prison system has turned a corner and that a safer New Zealand lies in treating inmates with humanity and respect.

Advertisement
Advertise with NZME.

READ MORE
• Ngāpuhi elder 'shocked' by conditions at Ngawha Prison
• Ombudsman: Ngawha Prison conditions breach torture conventions
• Former Ngawha inmate calls for better treatment of prisoners
• Father's emotional Ngawha Prison admission - 'I failed my son'

It's a position that sets up Davis and the government for an election year scrap over law and order, with Opposition leader Simon Bridges increasingly pushing a "tough on crime" position.

Davis told the Advocate: "Tough on crime rhetoric just doesn't work. If we treat people like animals, what do we expect when they are released?

Advertisement
Advertise with NZME.

"It doesn't make the country any safer. All those people in there are going to come out eventually."

Under Davis, prisons will no longer be animal farms. He said he had assurances the 17 recommendations for change made in the prison inspectorate's report had been addressed.

And the changes will keep coming. Prison food, for example, will no longer be endless servings of mince or soggy cereal.

Ngawha prison houses around 650 inmates - twice the number it was built to contain. Photo / Dean Purcell
Ngawha prison houses around 650 inmates - twice the number it was built to contain. Photo / Dean Purcell

A new menu was introduced three weeks ago. "It's received good feedback from prisoners."

Davis said one prisoner was so taken by the change in food he turned the prison's standard "complaints" form into a "compliments" form.

It's a switch from the inspectorate's report, in which issues with food spanned breakfast through to dinner. Inmates started the day with soggy cereal for breakfast, frequent servings of mince for dinner and - according to the Ombudsman - evening meals served mid-afternoon because of staff shortages.

"During our inspection, we saw prisoners who did not eat their breakfast because they considered it unappetising," said the report.

For Davis, the issues at Ngawha prison - properly called the Northern Regional Corrections Facility - will have particular relevance. The prison outside Kaikohe in the Far North is in the heart of his Te Tai Tokerau electorate and is home to a disproportionate number of fellow Ngāpuhi.

Advertisement
Advertise with NZME.

Maori are excessively represented across the justice system and in the prison population. Labour have pledged to cut the prison population by 30 per cent in 15 years, with policy placing particular focus on Maori inmates.

This year has seen the prison system's most significant change in generations with Davis' launch of Hōkai Rangi, a strategy designed to place a Te Ao Māori at the centre of Corrections' work.

Ngawha prison, near Kaikohe, houses about 650 inmates. It was built to contain half that number. Photo / Dean Purcell
Ngawha prison, near Kaikohe, houses about 650 inmates. It was built to contain half that number. Photo / Dean Purcell

It was being designed with Maori and will be rolled out over five years with the aim of reducing offending by "treating the person and not just their crime".

Davis said humanity and respect lay at the centre of Hōkai Rangi. It could be seen at its simplest through Corrections now referring to a prison "population", rather than a "muster" - a word more usually associated with animals.

"We want to change the way Ngawha is operating to be more conducive to rehabilitation, to cater for Maori needs and by reducing overall population."

The number of prisoners has already dropped through a Corrections programme of targeting bottlenecks in the system. No law changes have been made with reductions coming from untangling administrative issues such as assistance with bail or parole processes for the two-thirds of prisoners who can't read or write.

"If the prison population trajectory had continued we would now have 12,000 people in our facilities. We've averted a catastrophe. We can't afford to spend $1 billion on new prisons every three years."

In contrast, the current population is 10,200 inmates.

Davis said problems identified at Ngawha prison reflected the pressure of about 650 inmates living in a facility built for half that number.

"Obviously the facility isn't coping with the number of people in it." It was expected reducing prisoner numbers would then ease the physical wear on institutions.

Ngawha prison director Michael Rongo said the issues raised in the critical reports had been dealt with and a new system of secondary checks was intended to ensure they didn't arise again.

The longdrop toilet placed near a stream for inmates working outside the prison fences was replaced with a chemical toilet. Photo / Supplied
The longdrop toilet placed near a stream for inmates working outside the prison fences was replaced with a chemical toilet. Photo / Supplied

The prison had also resolved earlier staffing issues, allowing for better access to rehabilitation and reintegration services for inmates. A longdrop that had been placed close to a stream for inmates working outside the confines of the prison had been replaced with a chemical toilet, with testing done to ensure there had been no contamination.

Ngati Hine leader Pita Tipene was supportive of the changes at Ngawha prison and Davis' direction as Minister of Corrections.

"We have to provide conditions for them that are respectful. You treat them with respect, you get respect. If we're going to treat them like animals, they're going to live up to that."

He said Corrections had been "very responsive" to approaches from Ngati Hine and a greater involvement between the iwi and inmates.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand

'Crazy increases': Surging butter prices slice into bakery's margins

18 May 05:04 PM
New Zealand

'Worst it's been': How cafes are adjusting to soaring butter prices

18 May 05:04 PM
Premium
Letters to the Editor

Letters: Worried about helicopters? Try living in West Auckland

18 May 05:00 PM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'Crazy increases': Surging butter prices slice into bakery's margins

'Crazy increases': Surging butter prices slice into bakery's margins

18 May 05:04 PM

According to figures from Stats NZ, food prices have increased by 3.5%.

'Worst it's been': How cafes are adjusting to soaring butter prices

'Worst it's been': How cafes are adjusting to soaring butter prices

18 May 05:04 PM
Premium
Letters: Worried about helicopters? Try living in West Auckland

Letters: Worried about helicopters? Try living in West Auckland

18 May 05:00 PM
Kea Kids News: Little boots, big dreams!

Kea Kids News: Little boots, big dreams!

Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP