NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

White Island eruption: 'He's bloody amazing' - Injured teen Jake Milbank facing long struggle, but talking to family

Neil Reid
By Neil Reid
Senior reporter·NZ Herald·
2 Jan, 2020 04:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Jake Milbank is recovering in Middlemore Hospital after receiving burns to 80 per cent of his body in the White Island eruption. Photo / Supplied

Jake Milbank is recovering in Middlemore Hospital after receiving burns to 80 per cent of his body in the White Island eruption. Photo / Supplied

The parents of the teenage tour guide who almost lost his life when Whakaari/White Island erupted underneath him on his 19th birthday have broken their silence — thanking the heroes who kept him alive since and revealing their much-loved son was now able to talk to them.

Jake Milbank is one of 26 people still in hospital after the December 9 tragedy on the tourist destination off the Bay of Plenty coastline.

He is one of 13 patients who remain in New Zealand hospitals, and among the nine in that group who are in a critical condition.

Thirteen other survivors are being treated in hospitals in Australia after being flown home in recent weeks.

In an interview with Whakatane's Beacon newspaper, Jake's parents have:

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

• Revealed any delay in evacuating him to safety from White Island would have cost him his life.
• Spoken of the extraordinary medical steps being taken to care for him.
• Thanked generous Kiwis who have sent the family their best wishes and given to an online fundraiser.
• Said that, given the severity of his injuries and burns, they were taking things "day-by-day".

"Any delays in getting [Jake] off the island . . . that would have been it," Steve Milbank told the Beacon.

"So we are just so thankful to everybody involved . . . the ambos, the Coastguard, doctors, everybody. Getting everybody prepped and sent all over the country — there were helicopters flying solidly all night that night shifting people around the country. The whole combined effort was just incredible."

Advertisement
Advertise with NZME.
Jake Milbank is recovering in Middlemore Hospital after receiving burns to 80 per cent of his body in the White Island eruption. Photo / Supplied
Jake Milbank is recovering in Middlemore Hospital after receiving burns to 80 per cent of his body in the White Island eruption. Photo / Supplied

Milbank said he wanted to give a "big thank you" to everyone involved in getting Jake, and others injured in the tragedy, off White Island as quickly as they did.

"It pretty much saved their lives," he said.

Jake was initially taken off White Island on a White Island Tours boat, which was skippered by Paul Kingi.

Kingi's boat had departed White Island before the sudden eruption, but he bravely returned to help those injured.

Discover more

New Zealand

'1mm more and she'd be dead': Auckland girl's terrifying accident

02 Jan 04:00 PM
Black Caps

Bay of Plenty Times Year in Review: November 2019

03 Jan 09:00 PM
New Zealand

White Island a 'memorial' for heroic tour guide killed saving others

08 Jan 04:00 PM
New Zealand

Zizi Sparks: We'll never be the same again after White Island

08 Jan 06:00 PM

"They were just five minutes away from White Island; they turned around and came back and got everybody off that they could," Milbank said.

"The helicopter pilots did an amazing job too, getting everybody out of there."

Nineteen people died in the White Island tragedy. The death toll includes local guide Hayden Marshall-Inman and teenage Australian tourist Winona Langford, whose bodies have not yet been recovered.

Jake Milbank, who turned 19 on the day of the eruption on December 9, was among those critically injured in the event. Photo / Supplied
Jake Milbank, who turned 19 on the day of the eruption on December 9, was among those critically injured in the event. Photo / Supplied

Jake suffered burns to 80 per cent of his body in the eruption and is still in a critical condition at Auckland's Middlemore Hospital.

Milbank said his son was awake and able to speak to family members, but he faced a big battle.

"He is doing as good as we could hope for with the injuries he has," he said. "He is still in ICU, so we are still taking it day by day but the longer it goes on the more hopeful we are. He is recovering as well as anyone could expect to because he is young, and he is fit.

Advertisement
Advertise with NZME.

"He is still going for operations every few days, some skin grafts, because he has got very little skin it is going to be a long, slow process."

Jake's mother, Janet, revealed her son was in a "special, temperature-controlled pod".

"He knows exactly what has happened," she said. "He is generally a pretty upbeat, positive guy, but I guess he has got a lot going on in his mind.

"But he is taking it in his stride."

Added Steve Milbank of his son's progress: "He is bloody amazing really. But it is early stages; it is going to be a long road. We are taking it one day at a time. He is not out of the woods, he is still in ICU, so we are still plugging away day by day."

Medical staff at Middlemore were doing a "massive job", he said.

Advertisement
Advertise with NZME.

As well as treating his burns, physiotherapists were also working with him to stretch his limbs to make sure he didn't "seize up".

More than $120,000 has been donated to a Givealittle page set up for Jake.

Milbank said "awesome messages" of love and support had been read to his son.

Janet Milbank added the contents of the messages had also helped her greatly. "They certainly helped me in those first few days.

"We have had good support around us with friends and family and they have really helped us get through it as well."

On Wednesday, the Herald revealed two other White Island survivors being treated in Middlemore Hospital — American tourists Rick and Ivy Kohn Reed — could be just weeks away from being flown home.

Advertisement
Advertise with NZME.

Family members of the couple said the pair are making good progress in the hospital's burns unit.

Close relatives recently arrived in Auckland to be at their bedside, providing an update on a GoFundMe page set up to raise funds for their care, and to cover expenses as they recover.

"They reported that Ivy had another procedure done to graft skin around her head and neck," the update read.

"They also said Rick looked good. Both his legs and arms remain wrapped but no burns on his face.

"He was up and alert.

"Overall both seemed to be in good spirits."

Advertisement
Advertise with NZME.

Rick Kohn is set for a further operation today. Another post said hopefully they would be able to be flown back to America for further medical care in a "few weeks".

Save

    Share this article

Latest from New Zealand

New Zealand

Police seek man after 'deeply concerning' attack on popular Porirua trail

20 Jun 07:03 AM
New Zealand

Have you seen her? Police concerned for missing Dunedin woman

20 Jun 06:45 AM
Crime

Duo jailed after vigilante burglary of Epsom mansion terrorises wrong woman

20 Jun 06:00 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Police seek man after 'deeply concerning' attack on popular Porirua trail

Police seek man after 'deeply concerning' attack on popular Porirua trail

20 Jun 07:03 AM

The woman was shaken by the incident.

Have you seen her? Police concerned for missing Dunedin woman

Have you seen her? Police concerned for missing Dunedin woman

20 Jun 06:45 AM
Duo jailed after vigilante burglary of Epsom mansion terrorises wrong woman

Duo jailed after vigilante burglary of Epsom mansion terrorises wrong woman

20 Jun 06:00 AM
NZ pauses $18.2m aid to Cook Islands amid China deal tensions

NZ pauses $18.2m aid to Cook Islands amid China deal tensions

20 Jun 05:27 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP