NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

White Island eruption: Family of injured White Island Tours guide Jake Milbank 'so thankful' to rescuers

By Kathy Forsyth
Bay of Plenty Times·
2 Jan, 2020 01:35 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Jake Milbank is recovering in Middlemore Hospital after receiving burns to 80 per cent of his body in the White Island eruption. Photo / Supplied

Jake Milbank is recovering in Middlemore Hospital after receiving burns to 80 per cent of his body in the White Island eruption. Photo / Supplied

Jake Milbank and his family are taking it day by day as the young man undergoes frequent surgeries for the injuries he sustained in the eruption at Whakaari/White Island three weeks ago.

Milbank, who turned 19 on the day of the eruption on December 9, was among those critically injured in the event.

He received burns to 80 per cent of his body and is in the intensive care unit of Middlemore Hospital.

READ MORE:
• White Island survivor who suffered horrific burns is 'up and alert'
• White Island teen survivor Jesse Langford watches funeral for entire family
• Heartbreaking scenes at funeral service of Langford family who died in Whakaari / White Island eruption
• White Island eruption: Seventeenth victim dies at Middlemore Hospital

His mum, Janet, and dad, Steve, have been by his side at the hospital and are grateful to all those involved in the rescue and treatment of their son, saying their efforts saved their boy and the lives of other victims of the eruption.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.
Jake Milbank, who turned 19 on the day of the eruption on December 9, was among those critically injured in the event. Photo / Supplied
Jake Milbank, who turned 19 on the day of the eruption on December 9, was among those critically injured in the event. Photo / Supplied

They told the Whakatane Beacon yesterday that they wanted to thank the community, the hospital staff at Whakatane and Middlemore hospitals, the helicopter pilots and the White Island Tours crew.

"Just a big thank you for the amazing job they did getting them off the island, it pretty much saved their lives," Steve Milbank said.

Tourists and guides escape from White Island after the eruption on December 9. Photo / Michael Schade
Tourists and guides escape from White Island after the eruption on December 9. Photo / Michael Schade

He said he believed a White Island Tours boat skippered by Paul Kingi turned around and headed back to Whakaari/White Island after the eruption.

Advertisement
Advertise with NZME.

"They were just five minutes away from White Island; they turned around and came back and got everybody off that they could … The helicopter pilots did an amazing job, too, getting everybody out of there."

He said they were fortunate that the crews were able to save so many people before concerns about health and safety shut the operation down later that evening.

"Any delays in getting [Jake] off the island … that would have been it, so we are just so thankful to everybody involved, the ambos, the coastguard, doctors, everybody I mean what they did at Whakatāne, getting everybody prepped up and sent all over the country. There were helicopters flying solidly all night that night shifting people around the country. The whole combined effort was just incredible."

Mr Milbank said his gratitude also went to the Australian burns surgeons who had been brought to Middlemore to operate on his son and the other patients burnt in the eruption.

Discover more

New Zealand

Zizi Sparks: We'll never be the same again after White Island

08 Jan 06:00 PM
New Zealand

Local vet nurse heading over to help with bush fire relief

08 Jan 12:03 AM
New Zealand

'Phenomenal' nurses step up to help Whakatāne Hospital after eruption

08 Jan 08:52 PM

"The staff here at Middlemore hospital have just been incredible," Janet Milbank said.

"Just like at Whakatane Hospital, people gave up their holiday because there were so many patients. Their efforts have been just outstanding," Mr Milbank said.

Still from video shot from a tourist boat next to White Island as the volcano erupted about 2:15pm December 9. Photo / Allessandro Kauffman
Still from video shot from a tourist boat next to White Island as the volcano erupted about 2:15pm December 9. Photo / Allessandro Kauffman

"He is doing as good as we could hope for with the injuries he has got," he said of his son.

"He is still in ICU, so we are still taking it day by day but the longer it goes on the more hopeful we are. He is recovering as well as anyone could expect to because he is young, and he is fit."

He said Jake was awake and talking to them.

"He is still going for operations every few days, some skin grafts, but because he has got very little skin it is going to be a long, slow process, but he is going in to have all his dressings changed and cleaned and checked."

Advertisement
Advertise with NZME.

"They are checking the work that they have done already, making sure there is no infection and tidying him up," Mrs Milbank said.

They said the donor skin brought in from the US and elsewhere was used during the early days by surgeons, but now the surgeries were shifting towards the grafting of the patients' own skin.

Jake Milbank's family says he is awake and talking to them. Photo / Supplied
Jake Milbank's family says he is awake and talking to them. Photo / Supplied

"Jake is in a special, pressurised, temperature-controlled pod," Mrs Milbank said.

"He knows exactly what has happened. He is generally a pretty upbeat, positive guy, but I guess he has got a lot going on in his mind, but he is taking it in his stride."

Although it was early days, Mr Milbank said the doctors were impressed with how their son was coping.

"He is bloody amazing really … he has blown us away," he said.

Advertisement
Advertise with NZME.

"But it is early stages; it is going to be a long road. We are taking it one day at a time. He is not out of the woods, he is still in ICU, so we are still plugging away day-by-day.

He said physiotherapists were working on Jake. "Just trying to stretch his limbs and keeping him a bit mobile and making sure [he doesn't] seize up … they are doing a massive job, the staff here at Middlemore are just fantastic."

The Milbanks are also keeping Jake's friends up to date on his condition.

"His older sister [Bec] did some admin work for him the other night, answered messages on his phone for him, so he has been able to indirectly communicate with his friends," Mrs Milbank said.

"He has been getting letters and cards sent to the hospital from people in Whakatane, some of them we don't even know," Mr Milbank said.

He said they were also thankful for the support received through a Givealittle page set up by a family friend, which has raised $126,000.

Advertisement
Advertise with NZME.

"The messages especially, we have been reading some of them out to Jake … people around the world who are sending those awesome messages to him and that has been really good for him.

"They certainly helped me in those first few days," Mrs Milbank said.

She said the past few weeks had been a roller coaster. "We have had good support around us with friends and family and they have really helped us to get through it all as well."

- Whakatane Beacon

Save

    Share this article

Latest from New Zealand

New Zealand

'A let-down': Iwi challenges DoC, minister over ski field deals

18 Jun 09:18 AM
New Zealand

Police investigating after body found in Christchurch carpark

18 Jun 09:17 AM
New Zealand

Numbers revealed for tonight's $25m Powerball jackpot

18 Jun 08:23 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'A let-down': Iwi challenges DoC, minister over ski field deals

'A let-down': Iwi challenges DoC, minister over ski field deals

18 Jun 09:18 AM

They allege the Crown ignored Treaty obligations by not engaging with them.

Police investigating after body found in Christchurch carpark

Police investigating after body found in Christchurch carpark

18 Jun 09:17 AM
Numbers revealed for tonight's $25m Powerball jackpot

Numbers revealed for tonight's $25m Powerball jackpot

18 Jun 08:23 AM
Premium
Has Tory Whanau's experience put women off running for mayor?

Has Tory Whanau's experience put women off running for mayor?

18 Jun 07:26 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP