One driver said it had taken two and a half hours to travel 66km between Waikanae and Karori on Wednesday morning.
Kāpiti Coast Chamber of Commerce chair Jacinda Thorn said the region had seen a long run of traffic disruptions.
"We have had 10 years of delays with the roads," she said.
UPDATE 12:25PM Delays on SH1 between Raumati South and Mackays Crossing have EASED. Thank you for your patience (Tēnā koe mō tōu manawanui). ^EHhttps://t.co/eh90dkLY4P
— Waka Kotahi NZTA Wellington (@WakaKotahiWgtn) December 7, 2020
"Constant disruption really concerns business because you cannot rely to get to and from Wellington, or for Wellingtonians to come here, you cannot rely that it's going to be a smooth trip."
Although Covid had given people more flexibility to work from home, she said people still needed a smooth trip in and out of the capital.
"People still need to get in and out of Wellington and to have our major route just choc-a-bloc day after day after day is just really hard going."
She understood it was difficult to perfectly time work on a state highway but hoped people making the decisions would take into account traffic flow, especially in the busy holiday period.
SH1 RAUMATI SOUTH TO MACKAYS CROSSING, SOUTHBOUND - CONGESTION - 6:45AM There are significant DELAYS on the state highway and southbound queues are past Poplar Ave. Please be patient and consider delaying your travel if possible. ^AL pic.twitter.com/AsHFi2E0E5
— Waka Kotahi NZTA Wellington (@WakaKotahiWgtn) December 7, 2020
"I do think the timing could be better on these things, especially as we are heading into that last two weeks before Christmas," Thorn said.
"You often wonder why not do it overnight on a weekend and make sure everything is working perfectly for when you hit Monday to minimise disruption."
"We have patience but no one wants to sit in traffic for two-and-a-half hours to get to work."
The delays were due to the construction of the four-lane Transmission Gully motorway that will run from Mackays Crossing to Linden.
NZTA said last month the motorway was 85 per cent complete and they were confident it would open next September.
Thorn said Transmission Gully would be a great development for the region when completed, but for now was a headache for businesses and commuters.
Work on Transmission Gully was causing delays for commuters into Wellington. Photo / Mark Mitchell
"It is going to be amazing when it's open but it's caused so much pain to get there and we've also had it pushed out by a year.
