NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Waikato DHB cyber attack 'biggest in New Zealand history'

Emma Russell
By Emma Russell
Multimedia Journalist·NZ Herald·
21 May, 2021 05:37 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Waikato DHB's IT centre was the target of a major cyber security attack. Video / Waikato DHB

This week's cyber attack at Waikato District Health Board has been described as the biggest in New Zealand history.

It's expected to be at least another week before the DHB can rectify its hospital's IT system, Waikato DHB chief executive Kevin Snee told Newstalk ZB host Heather Du Plessis-Allan.

Meanwhile, two Air New Zealand flights have been cancelled as a result of the hacking. The airline was unable to get a negative Covid-19 result certificate for a crew member scheduled to work on the flights.

Snee said his understanding was a manual certificate was not accepted by the airline.

There were lots of experts working with the DHB but it had proven more complicated than anticipated, he said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"It's probably the biggest cyber attack in New Zealand's history. We are dealing in uncharted territory here," Snee said.

"The most significant issue in the short term is radiotherapy, because it is dependent on the computer technology."

Arrangements had been made with other hospitals to perform radiotherapy, Snee said.

Advertisement
Advertise with NZME.

Of 111 elective surgeries planned at Waikato Hospital on Thursday, 88 were able to go ahead as scheduled.

Unfortunately, it had been necessary to cancel a number of specialty outpatient clinics. A list of those was available on the DHB website, a statement published on the DHB's website said.

Anyone needing acute surgeries would get treated, Snee said.

The DHB had to cancel appointments at a number of clinics including, cardiology, maxillofacial, dental and dermatology.

Discover more

New Zealand

New Zealand's hospitals battle daily cyber attacks: Ministry of Health

19 May 04:20 AM
Business

Budget 2021: The technology industry's verdict

20 May 05:50 AM
New Zealand|politics

'Keeping an open mind': PM on border re-opening

21 May 05:00 PM
Opinion

Opinion: The exposures facing healthcare sector growth

22 May 03:00 AM

The chief executive said he couldn't say how many staff hadn't been paid properly.

"We have got prezzie cards that people can use if they are in difficult circumstances, if they haven't got anything in the bank and they need something to tide them over but I'm not sure if any of them have been used but they are certainly available.

"We have worked around the clock to rectify that but the circumstances are difficult," Snee said.

Waikato DHB chief executive Kevin Snee described the cyber attack as the biggest in NZ history. Photo / 123rf
Waikato DHB chief executive Kevin Snee described the cyber attack as the biggest in NZ history. Photo / 123rf

Snee promised next week's pay roll would be better managed better.

AUT professor of Computer Science Dave Parry said the attack was the worst in our country's history.

"Shutting down hospitals for more than a week is a huge attack and clearly there is a massive amount of effort going into repair this."

Advertisement
Advertise with NZME.

Meanwhile, doctors at Waikato Hospital are reverting to whiteboards and hardcopy records to continue treating patients.

One doctor working at Waikato Hospital's emergency department yesterday said they were rolling up their sleeves and dealing with the crisis - like it is 1999.

All hospital's under the DHB - including Waikato, Thames, Tokoroa, Te Kuiti and Taumarunui - had been affected "to varying degrees".

The DHB has been encouraging the public to keep Waikato Hospital's Emergency Department for emergencies only.

If you need immediate or urgent help, please continue to call 111. If it is not an emergency, please phone Healthline on 0800 611 116, visit your GP or local urgent care centre.

For those trying to contact their loved ones in hospital, please consider using personal mobiles where possible, the DHB said in a statement earlier this week.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from New Zealand

New ZealandUpdated

6yo believed among two dead in boat capsize off Taranaki

15 Jun 08:33 PM
New Zealand

Small earthquake jolts Hawke’s Bay

15 Jun 08:24 PM
Herald NOW

PM Christopher Luxon talks to Herald NOW's Ryan Bridge

The woman behind NZ’s first PAK’nSAVE

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

6yo believed among two dead in boat capsize off Taranaki

6yo believed among two dead in boat capsize off Taranaki

15 Jun 08:33 PM

A 6-year-old is believed to be one of the two people who died in capsize off Pātea coast.

Small earthquake jolts Hawke’s Bay

Small earthquake jolts Hawke’s Bay

15 Jun 08:24 PM
PM Christopher Luxon talks to Herald NOW's Ryan Bridge

PM Christopher Luxon talks to Herald NOW's Ryan Bridge

Herald NOW's Monday sports panel talks Liam Lawson, Super rugby and Auckland city football

Herald NOW's Monday sports panel talks Liam Lawson, Super rugby and Auckland city football

How one volunteer makes people feel seen
sponsored

How one volunteer makes people feel seen

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP