A distributor has told the author of Curly, Emma Pullar, that it sold about 1900 copies and paid more than $17,000 to Ms Marshall. The distributor gave its services for free, as did some others involved with the book.
Pear Jam paid part of the $5,500 print bill for the book.
Ms Marshall, who moved to New Zealand in 2003, has claimed Pear Jam is in liquidation and has no money to pay debts. The company, however, is listed by the Companies Office as a going concern.
Pullar has complained to police in England and New Zealand but neither is investigating. The Commerce Commission, which polices the Fair Trading Act, has also declined to investigate and has suggested she follow the Disputes Resolution process.
But Pullar, who donated the manuscript, said that would not address her concern, which was that those who bought the book believing proceeds would go to help the earthquake appeal had been let down.
"I don't have a comment for you because I can't put into words how upset I am," she said.