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Home / New Zealand

Pip Thompson: There’s life after 5pm - Hawke’s Bay needs to wake up

By Pip Thompson
Hawkes Bay Today·
20 Feb, 2025 05:05 PM3 mins to read

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Napier's main shopping strip, Emerson St, in the evening.

Napier's main shopping strip, Emerson St, in the evening.

Opinion by Pip Thompson
Pip Thompson is the general manager of Napier City Business

THREE KEY FACTS:

- Most retail businesses in Hawke’s Bay’s CBDs close at 5pm

- Art Deco Festival weekend is an example of streets coming alive day and night

- It’s not just the responsibility of local authorities to fund events and activations, Pip Thompson argues

To stay alive in 2025, Hawke’s Bay’s trading hours can no longer be confined to 9am to 5pm.

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Retail, business, hospitality, and tourist attractions need to rethink their opening hours if they want to remain viable in the future.

Summer brings longer daylight hours, yet most tourist attractions shut their doors at 5pm.

Fancy a leisurely evening of shopping in the CBD? Keep dreaming.

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Strolling through the main streets of both Hastings and Napier after work, all but a couple of retail stores have locked up and gone home.

The town quickly turns into a ghost town, with limited options for locals and visitors alike.

Why don’t Hawke’s Bay business owners capitalise on the influx of visitors and holidaymakers by extending their hours in the summer and taking their breaks in the quieter winter months?

A modest extension to 8.30pm during the longer daylight hours could transform the region’s evening vibrancy.

Some argue that the population isn’t large enough to justify staying open later. But let’s challenge that assumption.

Business owners are already paying rent on their premises whether they are open or not. Why not experiment with later hours using minimal staffing and see what happens?

Currently, most CBD retail shops operate precisely when the majority of people are working.

Could this be a key reason why big-box stores, which open later, perform so well? Is this why online shopping has become such a dominant force?

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Hawke’s Bay lacks a unique point of difference in its retail and tourism offerings. If businesses continue to operate with a status quo mindset, they may struggle to survive in the next 25 years.

It’s time for a shift — let’s rethink our approach and make the most of our long summer evenings. Hawke’s Bay has so much potential, but we need to be bold enough to unlock it.

Art Deco Festival weekend is a true example of streets coming alive day and night. This comes at great expense for a region to fund and only happens once a year.

We know business tills are ringing on weekends like this and yet they invest very little into the festival itself.

Businesses need to embrace and support activations and invest in their own little activations, festivals and parties, encouraging more vibrancy in their own business.

It’s not just the responsibility of local authorities to fund events. They don’t have the money to do this, nor should they.

To make money, you need to take the risk and spend a bit on proactive planning. You will gain support from your community should you be offering a point of difference.

Hawke’s Bay has all the ingredients to be a thriving, vibrant destination well beyond 5pm, but it takes vision and action from businesses to make it happen.

The opportunity is there — who will be bold enough to seize it?

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