NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

NGO social work agencies feeling the pinch after Oranga Tamariki pay rise

By RNZ
NZ Herald·
17 Jan, 2020 03:18 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Birthright Hawke's Bay have lost six staff members to Oranga Tamariki this year. Photo / File

Birthright Hawke's Bay have lost six staff members to Oranga Tamariki this year. Photo / File

An under-staffed social work agency has been turning away applicants because it can't afford to pay them enough.

The struggles at Birthright Hawke's Bay and other agencies have intensified due to the huge pay gap with Oranga Tamariki (OT) social workers.

A year on from when government social workers got a 30 per cent pay rise, non-government organisations (NGOs) are still counting the cost of being unable to keep up, or pay up.

"For a small agency, it's quite devastating," said Libby Robins, who heads the Family Help Trust in Christchurch.

They had lost four social workers due to the pay gap, and the costs to recruit to fill the gaps were mounting, she said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Andy Pilbrow of Birthright Hawke's Bay knows what that is like.

"We've run over 12 recruitments and often we don't get anyone coming through qualified, or one or two coming through qualified."

Pilbrow began looking overseas for a solution, particularly to the UK.

Advertisement
Advertise with NZME.

"In one case we actually signed someone up to a contract, and a couple days later they came back on the advice of their immigration support person and said they can't accept the role because the pay was too low.

"They weren't able to satisfy their visa requirements on the pay that we could offer."

So, with just two salaries he can offer - $44,000 for new graduates and $48,000 for experienced social workers - Pilbrow is no longer shortlisting such applicants.

"We've had a couple of really good applicants lately and we just know we can't meet the visa requirements. So we tend to just rule them out now," he said.

"It's pretty grim and I think we'll see the impacts for a few years yet."

He has lost six staff out of 17 to Oranga Tamariki this year, and several more to other higher-paying public service jobs.

"There's a couple of areas where we've really struggled just to deliver against what we've done every year for many years, so [it's a] huge impact," Pilbrow said.

Zoe Truell of Lifewise in Auckland took six months to attract four new staff, by bumping salaries up to $55,000-$65,000 a year, near the top of the non-government or NGO scale.

"In comparison, we're looking at the new rates at Oranga Tamariki going from $60,000 to $110,000.

"So, wildly different."

Advertisement
Advertise with NZME.

The pay differential is now on average $27,000.

Social Service Providers Aotearoa said the highest-paid NGO social worker got just $2400 more than the lowest-paid government counterpart.

The NGOs spoken to by RNZ make clear they do not begrudge government social workers for the pay rise, quite the opposite; and say they are getting a little more for the contract work they do for Oranga Tamariki - a 6 per cent rise and an adjustment for inflation recently - but say it's not enough.

They also bristle recalling what Children's Minister Tracey Martin told a recent NGO conference about the pay gap.

National Party's spokesman for children, Alfred Ngaro, describes it this way: "The question from the floor was about the pay equity issue and the impact that that has.

Alfred Ngaro, National Party's spokesman for children, says pay equality will be looked into. Photo / File
Alfred Ngaro, National Party's spokesman for children, says pay equality will be looked into. Photo / File

"The next comment was what took people by [surprise], from the minister, who simply said, 'You won't like what I'm about to say. But the reason for that is that Oranga Tamariki social workers are constantly faced with death threats'," Ngaro said.

Advertisement
Advertise with NZME.

"People just were outraged. People started challenging her."

Lifewise's Zoe Truell said she was aware of the exchange.

"I did hear about it, it certainly caused upset," she said, at the implication being that NGO social workers engaged with only lower-risk cases.

"For instance, we work with whānau who are referred from Oranga Tamariki, who are on the edge of having their children removed. So we're the last stop," she said.

"This is very high-risk work ... It does not fit with Tracey Martin's statements that OT staff need to be paid more because they are statutory workers.

"Our staff working on those much lower salaries, are working with the same risk, the same responsibility."

Advertisement
Advertise with NZME.

Family Help Trust's Libby Robins said her workers, too, were at the sharp end with high-risk families. But until this year, they had stuck with it, and it was unprecedented for her to struggle to fill vacancies.

If that continued - compounded by a $2000 difference per family per year between what government contracts pay, and what services cost - she said that Martin would not be able to reduce child abuse, while at the coalface there would be "panic".

While National's Ngaro pushed back at a suggestion that the National Party underfunded social workers when it led the government for nine years, and said it would act over the pay gap.

"One of the things we would definitely have to do is to look around pay equity right across the workforce," Ngaro said.

"This has already happened now, this has now been put in place, you're going to have to now try to match that in the market somehow, in some way, that would have to be what we would do."

Oranga Tamariki was approached for input.

Advertisement
Advertise with NZME.

Minister Tracey Martin was approached for comment.

Save

    Share this article

Latest from New Zealand

Premium
New Zealand

'Awful': Forestry skidder tipped over cliff after logging company goes bust

20 Jun 06:00 PM
New Zealand

'Save a lot more lives': Stage 4 cancer survivor's plea for earlier screening

20 Jun 06:00 PM
New Zealand

Brewing kindness: The volunteers bringing comfort one cuppa at a time

20 Jun 06:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Premium
'Awful': Forestry skidder tipped over cliff after logging company goes bust

'Awful': Forestry skidder tipped over cliff after logging company goes bust

20 Jun 06:00 PM

Video of the tumble down the bank includes the caption '“pay ya bills or pay the price'.

'Save a lot more lives': Stage 4 cancer survivor's plea for earlier screening

'Save a lot more lives': Stage 4 cancer survivor's plea for earlier screening

20 Jun 06:00 PM
Brewing kindness: The volunteers bringing comfort one cuppa at a time

Brewing kindness: The volunteers bringing comfort one cuppa at a time

20 Jun 06:00 PM
Premium
Simon Wilson's Love this City: Dogs, dogs, dogs! (and cheaper public transport)

Simon Wilson's Love this City: Dogs, dogs, dogs! (and cheaper public transport)

20 Jun 05:00 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP