A young woman was pulled over and robbed at gunpoint after robbers watched her getting money out of an ATM in Hamilton.

The 20-year-old's stepfather, Dain Williams, said the victim had just withdrawn her rent from an ANZ cash machine on Whatawhata Rd, opposite the Dinsdale Shopping Centre, on Monday afternoon and was heading back into the city when a vehicle flagged her down to stop.

"She's obviously been watched somewhere along the line as she was going about her daily business. She was going back to her work and doing errands and getting rent out and obviously she has been seen and then they followed her and got to a point where they got her to pull her car over."

The woman stopped in Primrose St, about 500m from the shopping centre.

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"They cut her off with their car. They have pulled in front of her car then one of the young offenders has hopped out. They're all dressed in the same black caps and clothing and wearing those black satchel bags that you wear over the shoulder."

The young man then told her he knew she had money and to hand it over.

"She gave him a look like, 'are you actually doing this to me?' because of course she was a bit taken aback by it and that's when he reached into his satchel and pulled out what we believe was a sawn-off shotgun."

The car, a silver Mitsubishi Legnum, then took off. However, the robber took off on foot, through the backyard of properties jumping over fences.

He said his stepdaughter had handled the robbery but it had left her shaken.

"She's just working through it. It's changed her perception of a lot of things. She's only 20."

She was now considering selling her car.

His post has now been shared by friends and others on Facebook more than 800 times.

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Hamilton Be aware! my step daughter has had a firearm pulled on her as she has got money out of the atm. Eyes open and keep safe, share around.

Posted by Dain Williams on Sunday, 18 February 2018

They had been interviewed by police who were looking at CCTV footage from the shopping centre, Williams said.

"It's a bit scary. I put a post on social media for people to be aware because we can all go about our daily lives and get a bit of tunnel vision and we just need to look out for each other."

Waikato police said they were investigating.