A UK recruiter received an abusive email from a rejected job applicant recently – but opinions are divided over her handling of the delicate situation.
Claudia Narder, a recruitment and development manager, shared a screenshot of the response she received from a man who had applied for a job as head chef at pub chain Cubitt House on professional networking platform LinkedIn recently.
"Thank you for your interest in the head chef position at Cubitt House. Unfortunately after careful deliberation we will not be progressing with your application any further," Narder's generic email to the unsuccessful jobseeker began.
"We have had an excellent response to our advertising activity and we felt that other candidates better suited our current requirements for this role.
"We thank you for your application and wish you the best of luck in your job search."
She received a two word response – "F**k you" – within 15 minutes of sending the message, news.com.au reported.
She shared the conversation on LinkedIn with the caption: "While it might seem like a lot of work right now, giving feedback on job applications is extremely important during this time of uncertainty. At least I know I made the correct decision on this one. Happy Monday to me," she posted.
But while Narder might have been looking for sympathy, she was quickly inundated with criticism from other LinkedIn users.
"Sure, the candidate was rude. But sending an automated email to candidates who have put so much effort into sprucing up their CVs in order to apply to YOUR company is also incredibly rude … Respect and politeness work both ways. Applicants are not supplicants. You are not the victim here," one person wrote.
"Agree that the candidate is inappropriate and totally unacceptable, however an automated generic mail merged other candidates were more suitable template response isn't really feedback is it?" another questioned.
But others said the generic reply was more than many other companies supplied to unsuccessful candidates.
"Claudia Narder thank you for even sending out these emails. Out of all of the jobs I have applied for, across the country, I have maybe received five to 10 rejection emails. Too often both recruiters and candidates are 'ghosting' each other, and it does nothing to improve that relationship," one LinkedIn user posted.
Narder later said she was more surprised by the LinkedIn criticism directed at her than by the original rude email.
"What shocked me the most was not the candidate's reply, as we get all sorts of replies, but it was the feedback that came in from people on my post," she said.
"I've never had a response like this. You will have people coming back to you saying, 'Actually I think I am suitable,' and being a bit more abrupt but never on this level.
"I've sent the same response to other people before and they've said, 'Thank you very much, thank you for getting back to me.'"