His team was working with Maritime NZ to get the vessel back in service today.
“We are planning to schedule additional sailings and we will reach out to affected passengers to accommodate them as soon as possible,” he said.
KiwiRail was contacting its freight customers to reschedule deliveries also, he said.
“Safety will always be our first priority. We deeply regret the impact of the disruption on our customers at this busy time of year and thank them for their patience.”
Wellington Harbour master Grant Nalder earlier said the Kaiārahi left Wellington at 3.30pm but began experiencing issues before it entered Tory Channel.
He said the decision was made to return back to Wellington.
He confirmed there had been no risk to anyone on board and things were going smoothly as the boat returned to dock
Roy yesterday said: “The issue became apparent as part of standard procedures prior to entering Tory Channel, and the return to Wellington was decided on as a safety precaution rather than sailing through the Sounds”.
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