NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Galaxie Dairy in Mt Eden to close permanently following repeated crime and violence

Lincoln Tan
By Lincoln Tan
Multimedia Journalist·NZ Herald·
15 Jul, 2024 05:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Charlie Sung-Gin Jung, who has owned Galaxie Dairy in Mt Eden for 16 years, is closing up the shop after a horrific robbery last year. Video / Jason Oxenham

Charlie Sung-Gin Jung, 61, and his wife Wendy Young-suck Back, 60, are closing the dairy they’ve run for more than 16 years after being repeatedly targeted by ram raiders and violent robbers.

Jung, who owns and operates Galaxie Dairy on View Rd in Mt Eden, said they were being forced into early retirement because they no longer felt safe running their business.

Their last day of operation will be this Friday, July 19.

Jung, who moved to New Zealand 22 years ago from South Korea because it was “more peaceful and safer” said Galaxie Dairy had been a target of violent robbers and thieves.

In the past two years, the business had been subjected to four violent robberies including a ram raid and a hammer attack, and shoplifting was an almost daily occurrence, Jung said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

He said the worst incident was in November when his wife was assaulted with a hammer during an aggravated robbery where police confirmed a “bladed weapon” was also used.

Charlie Sung-Gin Jung said crime was an almost daily occurrence at his dairy. Photo / Jason Oxenham
Charlie Sung-Gin Jung said crime was an almost daily occurrence at his dairy. Photo / Jason Oxenham

She was rushed to Auckland Hospital in a moderate condition following the incident, which was described by a St John spokesman as a “serious assault”.

“Crime happens at our shop every day, and we are very tired and scared,” Jung said.

Advertisement
Advertise with NZME.

“Every time someone unfamiliar walks into our store, we become scared that they might do something to us... we don’t want to live like that any more.”

He said thieves have smashed glass cabinets to steal things, and a ram-raid left half the store destroyed.

Jung said when they first moved from Seoul to Auckland, New Zealand was “very different”.

“Then it was really safe, and we decided this was a great place to live and raise our family,” he said.

At first, Jung and his wife had a cleaning business but bought the View Rd dairy when the opportunity arose.

Galaxie Dairy's last day of operation will be this Friday, July 19. Photo / Jason Oxenham
Galaxie Dairy's last day of operation will be this Friday, July 19. Photo / Jason Oxenham

The couple has two daughters, one a 25-year-old who works as a pharmacist and the other a 22-year-old who is graduating from university this year.

“New Zealand is not the same after Covid-19... it has become too dangerous,” Jung said.

“More people have gone on drugs, and many now think that it is okay to steal and be violent to get what they want.”

Jung said people high on drugs or intoxicated regularly came into the store, shouting, smashing things and taking what they wanted without paying.

Charlie Sung-Gin Jung said he no longer felt safe at his dairy shop after a horrific robbery last year that landed his wife in hospital. Photo / Jason Oxenham
Charlie Sung-Gin Jung said he no longer felt safe at his dairy shop after a horrific robbery last year that landed his wife in hospital. Photo / Jason Oxenham

“When it comes to serious crime, we were hit four times, but for smaller crimes, that happens almost every day,” Jung said.

Advertisement
Advertise with NZME.

“Since my wife was attacked she is not the same. She gets nervous and scared about things, and feels unsafe.”

He said it was disappointing to be forced to close their business because they felt unsafe.

“We have gotten to know so many good people in the community, and we feel really sad that we have to close our business in this way,” Jung said.

Jung said they still did not know what they were going to do next, but it won’t be running another business as it was “too dangerous”.

Felicity O’Driscoll, a Mt Eden resident and longtime customer, said the couple were well loved by so many.

“They have been such a lovely, kind presence in the community for so long, it’s awful they’re being driven out,” O’Driscoll said.

Advertisement
Advertise with NZME.

“They are just such nice people.”

Diary and Business Owners Group chairman Sunny Kaushal. Photo / Dean Purcell
Diary and Business Owners Group chairman Sunny Kaushal. Photo / Dean Purcell

On the Mt Eden Community Noticeboard Facebook page, many expressed shock at the news of the dairy’s closure.

“I was devastated. I feel bad for them. I spoke to Charlie and he said it’s just too dangerous,” said Sarah Emily Heares.

Jane Brown said she “grew up in this dairy” and her parents had owned it for about 12 years before Jung and his wife took over.

“They will be turning in their graves at this news,” Brown said.

Last month, the Dairy and Business Owners Group wrote to the Commissioner of Police demanding greater protection, including having artificial intelligence-supported cameras to help track offenders.

Advertisement
Advertise with NZME.

They also called for tougher laws and legislation to hold parents accountable for crimes committed by their children.

Group chairman Sunny Kaushal said the number of reported retail crimes last year was 148,599, which was five times more than in 2015.

Save

    Share this article

Latest from New Zealand

OpinionUpdated

NZ Herald comments: The stories open for discussion today

15 Jun 10:11 PM
New ZealandUpdated

Police find gun, drugs in stolen van

15 Jun 09:33 PM
PoliticsUpdated

PM hints Govt will cut sick leave for part-time workers

15 Jun 09:07 PM

The woman behind NZ’s first PAK’nSAVE

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

NZ Herald comments: The stories open for discussion today

NZ Herald comments: The stories open for discussion today

15 Jun 10:11 PM

Want to have your say on our stories? Here's how.

Police find gun, drugs in stolen van

Police find gun, drugs in stolen van

15 Jun 09:33 PM
PM hints Govt will cut sick leave for part-time workers

PM hints Govt will cut sick leave for part-time workers

15 Jun 09:07 PM
The Front Page talks boy racers

The Front Page talks boy racers

How one volunteer makes people feel seen
sponsored

How one volunteer makes people feel seen

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP