NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Elderly housing crisis: 20 Rotorua council flats sit empty waiting on refurb

Laura Smith
By Laura Smith
Local Democracy Reporter·nzme·
10 Mar, 2023 05:00 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Retiree Te Mata Tarei lives in a Rotorua council flat, and thinks it should be a priority getting 20 others lived in again. Photo / Laura Smith

Retiree Te Mata Tarei lives in a Rotorua council flat, and thinks it should be a priority getting 20 others lived in again. Photo / Laura Smith

Twenty council pensioner flats are empty and awaiting renovation amid a housing crisis that has left some elderly people sleeping in cars and in emergency housing.

Rotorua Lakes Council has confirmed the flats are awaiting refurbishment and have been empty for between six and nine months. They require full interior refurbishment as well as double glazing.

Demand for the flats was greater than supply and the council closed applications as its waitlist filled. There are 152 flats in total, including bedsits and units in Ngongotahā, Fenton Park, Glenholme and Westbrook.

The housing issue has been called a crisis, with the Rotorua Daily Post reporting pensioners are going hungry as they struggle to make ends meet.

Latest TradeMe figures show the median weekly rent in Rotorua last month was $540, which was up 10 per cent year-on-year.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Rotorua resident Te Mata Tarei said he understood how many his age are doing it tough.

The 84-year-old has lived in the council’s Rawhiti Flats for about four years and said he counted himself lucky to have his home.

Tarei said he tried to offer others support where he could with kai and a cup of tea.

Advertisement
Advertise with NZME.
Te Mata Tarei has lived in his council flat for about four years. Photo / Laura Smith
Te Mata Tarei has lived in his council flat for about four years. Photo / Laura Smith

“People are struggling out here.”

Tarei believed the council should make getting the 20 empty homes available to be lived in a priority.

“There are a lot of people in Rotorua sleeping in their cars because they don’t have a home.”

In response to seeing this need in the community, Age Concern last year bought a section in Ngongotahā where it planned to set up tiny homes for members.

The ballot was drawn this week and it was anticipated the three winners would have their tiny homes by June.

Age Concern manager Rory O’Rourke said it was hoped rent would not be more than $100 a week.

O’Rourke said he had been dreading the ballot because there were not enough new homes for the 10 entered members.

Speaking to Local Democracy Reporting yesterday, he was aware of a few empty council flats but was disappointed to hear the number was 20.

He believed the council needed to “get a wriggle on” in getting the flats ready to be lived in.

“The housing crisis for elderly at the moment is pretty dire.”

Advertisement
Advertise with NZME.

Twenty flats would make a “huge” dent in easing that, he said, as some people lived in vans and emergency housing.

Thomas Collé, council’s organisational enablement deputy chief executive, said there were 45 people on its waitlist.

As turnover in its pensioner units was low, the wait for a unit can be up to several years and it limited its waitlist to 40. It referred people to agencies such as the Ministry of Social Development to get help with housing more quickly.

“People who are placed on our waiting list are made aware that they may need to wait for several years for a unit to become available and are able to seek alternative options while on the waiting list.”

He said it had been progressively refurbishing its pensioner units for several years and nine refurbishments had been undertaken/completed this financial year (2022/23) to Healthy Homes standards.

In regards to the empty flats, he said: “When these will be refurbished is dependent on annual budget allocations and priorities that are set through Council’s annual plans”.

Advertisement
Advertise with NZME.

Budgets for the next financial year will be confirmed when the 2023/24 annual plan is adopted in June.

“Council appreciates the need and growing demand for pensioner housing and continues to work with other organisations, agencies and iwi on a multi-pronged approach to address the shortage of all types of housing in Rotorua, including pensioner housing.”

Delays in council flat repairs

Colin Hohepa takes pride in keeping his council-owned home tidy and respectable, but the 79-year-old has been left angry waiting for the landlord to fix a hole in his ceiling following a water leak.

Hohepa has lived at the Kahikatea St property for the past nine years. The retiree pays $240 a fortnight and said he spent time taking care of his home and making sure it was clean and well-kept.

Throws on couches are carefully draped, and the lawns are kept short and trimmed.

But in his kitchen ceiling is a large hole, exposing pipes and, he says, letting cold air in.

Advertisement
Advertise with NZME.
Colin Hohepa feels he takes good care of his Rotorua council-owned home. Photo / Laura Smith
Colin Hohepa feels he takes good care of his Rotorua council-owned home. Photo / Laura Smith

“They expect you to keep the house tidy and then they leave it in a mess like that.”

Hohepa said he called the council on January 13 to fix a leak in the wall. He said a plumber came that day, and the leak was fixed, but now a hole remained where the ceiling had been damaged and where the pipes were accessed.

He said he was told by the council there were no carpenters available.

His main concern was his health. He was susceptible to pneumonia and worried as the days got colder, the draft would impact him. He believed it already had.

At a recent visit to the doctors, he was given a note to hand to the council outlining the implications the hole, and subsequent draft may have on his health.

Hohepa believed the council had a responsibility as his landlord to fix the issue.

Advertisement
Advertise with NZME.
The Kahikatea St council home has had a hole in the ceiling, which was fixed this week. Photo / Laura Smith
The Kahikatea St council home has had a hole in the ceiling, which was fixed this week. Photo / Laura Smith

Local Democracy Reporting contacted the council on Tuesday this week in regard to his concerns. In response, Collé said the council took its responsibility as a landlord seriously and tried to resolve issues as soon as possible.

It had taken longer than the council would have liked to secure its usual contractors for the repairs but the council contacted Hohepa on Wednesday and someone was able to fix the issue this week.

He said the council was told of the water leak on February 9 and it was fixed that day.

Hohepa was told the area around it needed at least two weeks to fully dry before the hole could be repaired. Staff checked on the progress of that several times but did not detect any draft, Collé said.

Hohepa maintained he called the council about the water leak on January 13.

Hohepa and a family member contacted the council a handful of times, Collé said. The council received the doctor’s letter on Tuesday.

Advertisement
Advertise with NZME.

“With so many units there are always repair jobs to be done and we prioritise these and work through them as quickly as possible.”

- Public Interest Journalism funded through NZ on Air


Save

    Share this article

Latest from New Zealand

New ZealandUpdated

Aoraki/Mt Cook alpine rescue team suspended for winter after staff departures

19 Jun 10:14 PM
New Zealand

Why a 'cute' pet is now included in a pest management plan

19 Jun 10:00 PM
Kahu

Rewi Spraggon explains Puanga, Matariki’s older brother

19 Jun 10:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Aoraki/Mt Cook alpine rescue team suspended for winter after staff departures

Aoraki/Mt Cook alpine rescue team suspended for winter after staff departures

19 Jun 10:14 PM

Police will co-ordinate rescue operations via other SAR teams and helicopter providers.

Why a 'cute' pet is now included in a pest management plan

Why a 'cute' pet is now included in a pest management plan

19 Jun 10:00 PM
Rewi Spraggon explains Puanga, Matariki’s older brother

Rewi Spraggon explains Puanga, Matariki’s older brother

19 Jun 10:00 PM
‘Explosions’ ring out over Palmerston North as multiple cars burn

‘Explosions’ ring out over Palmerston North as multiple cars burn

19 Jun 09:44 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP