To attract passengers, public transport must be convenient, fast, reliable, frequent, comfortable and affordable. It must also be safe. The importance of this last requirement should never be underestimated. If, for example, commuters feel intimidated by other passengers, they will quickly consider other forms of transport, not least their car.
Editorial: Cameras most economic deterrent to train violence
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Photo / Greg Bowker
Surveillance cameras were installed initially to deter burglary, car theft and suchlike. Over time, their use has been extended to include the combating of antisocial behaviour of the type causing increasing concern on the city's trains. CCTV is being installed in Auckland's new electric trains and is present at major stations. There is a strong case for using cameras more extensively, despite some reservations about their benefits over a long period and their impact on those affected by alcohol or drugs. If properly publicised, they are good at deterring crime in most situations, and go some way to addressing the public's fear of crime.
That, certainly, has been the conclusion of the New South Wales Government. Earlier this year, it disbanded the state's force of 600 transit officers. Their 12-year period of operation was not a success, largely because they were denied powers of arrest and were armed only with batons. The police have taken over security on Sydney's trains. But at the same time, the state has announced that it will expand and upgrade its CCTV network to further improve security and prevent crime on public transport. Already, it has 10,000 cameras, and the new system will take advantage of advances in technology to expand their reach.
Auckland can also benefit from such advances thanks to the new traffic operations and incident management centre on Queens Wharf. Its operation should enhance CCTV's ability to prevent crime and deter antisocial behaviour. So would more cameras. That, rather than an expensive transit police force, should be the immediate focus - especially when a 13.9 per cent increase in rail patronage in the latest June year suggests more is going right than wrong on the city's trains.