NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Debt agency scares traffic offenders into paying

NZ Herald
11 Nov, 2012 04:30 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Letters threatening stern action for non-payment are being sent out by debt-collecting agency Baycorp. Photo / Supplied

Letters threatening stern action for non-payment are being sent out by debt-collecting agency Baycorp. Photo / Supplied

New tactics save council hundreds of thousands by avoiding court costs.

Letters threatening stern action for non-payment are being sent out by debt-collecting agency Baycorp.

Auckland Transport has hired debt collectors to chase people who fail to pay parking and other vehicle fines.

The scare tactics are part of a new system designed to claw back hundreds of thousands of dollars in fines without costly legal and court fees.

The council organisation says a trial of the new system saved it $400,000 in court lodgment costs in its first 3 months to the end of October. That was even after paying fees for the services of debt-collecting agency Baycorp, rather than piling them on top of car owners' fines.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Despite the shock of receiving letters threatening stern action for non-payment, motorists are given more time to pay before facing retribution through the courts.

Their credit ratings will not be adversely affected at the Baycorp stage, although information about cases which reach the courts becomes available to finance companies and banks.

Auckland Transport chief operating officer Greg Edmonds says payments have risen from about 4300 a week to 6300 simply through the addition of the words "debt collection agency" on notices sent out by Baycorp.

That follows a 63-day period, after which cases were previously sent straight to the Ministry of Justice to begin court action for debt recovery at extra cost to Auckland Transport and ultimately motorists, including filing fees of $30.67 each.

Advertisement
Advertise with NZME.

Mr Edmonds said the trial had achieved outstanding results, including $1.1 million in debt collected in its first 2 months, plus arrangements with motorists for clearing a further $250,000 over time.

Such arrangements can give them up to 12 more weeks to pay their fines before costs start multiplying through the court system.

Maori statutory board member Glenn Wilcox said he was concerned about the owner of an unregistered and unwarranted car who received a ticket for $360 from a parking warden outside a hospital to which a sick child had been driven from a rural area. "I'm concerned we are pushing people through enforcement - that's a little bit over the top."

Auckland Transport stakeholder relationships manager Alan Howard-Smith said the owner should act fast to contact his organisation so it could consider mitigating circumstances before the case was handed to Baycorp. "Write to us and we will work it out."

Discover more

New Zealand|crime

10,000 traffic offenders given warning only

01 Sep 07:11 PM
New Zealand

Record number of speedsters caught on camera

30 Sep 04:30 PM
New Zealand|crime

Unpaid fines crackdown cuts backlog

21 Oct 04:30 PM
New Zealand|crime

Drivers fined $3m a month

21 Oct 04:30 PM

Cathy Casey, who has a reputation for defending the rights of underprivileged Aucklanders as chairwoman of the council's social and community forum, said she was pleased Baycorp was saving such large sums rather than leaving motorists to be "hammered by the court".

Auckland Transport communications manager Sharon Hunter said nobody liked handing out fines, but the new system gave motorists more time while saving ratepayers money which was previously lost through the court system.

"There is nothing pleasant about this for anyone, but the important thing here is to contact us early. Don't put it off - we are reasonable human beings and can make arrangements for you to pay off your fine."

Ms Hunter said Auckland Transport still sent out reminder notices 28 days after issuing infringement tickets. "The only change is that instead of it being handed to the courts after 63 days, it goes to Baycorp."

That agency then had a further 87 days to collect outstanding amounts before referring cases back to Auckland Transport.

Coughing up

Advertisement
Advertise with NZME.

How the new system works

*28 days after infringement ticket issued: Auckland Transport sends vehicle owner reminder notice.

*63 days after ticket issued: Unpaid fine referred to Baycorp for collection either immediately or through payment by instalments.

*87 days after unpaid fine is referred to Baycorp: Case sent back to Auckland Transport to consider whether to waive the fine or hand it to Ministry of Justice for collection through the court system.


$36.2m in fines collected from motorists in the financial year to June 30

$1.7m fines in arrears at June 30

Advertisement
Advertise with NZME.

$1.1m in outstanding fines collected by Baycorp from July 17 to September 30

Save

    Share this article

Latest from New Zealand

New Zealand|crimeUpdated

Armed police close off street in central Auckland suburb

19 Jun 01:40 AM
New Zealand

'Awful incident': Three students injured in crash outside Nelson school

19 Jun 01:12 AM
New Zealand

Blind and deaf man dies after hit-and-run, police release new images of suspect

19 Jun 01:04 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Armed police close off street in central Auckland suburb

Armed police close off street in central Auckland suburb

19 Jun 01:40 AM

A witness reported seeing a police officer setting up a rifle.

'Awful incident': Three students injured in crash outside Nelson school

'Awful incident': Three students injured in crash outside Nelson school

19 Jun 01:12 AM
Blind and deaf man dies after hit-and-run, police release new images of suspect

Blind and deaf man dies after hit-and-run, police release new images of suspect

19 Jun 01:04 AM
Premium
Audrey Young: Cooks crisis complicates Luxon's big China meeting

Audrey Young: Cooks crisis complicates Luxon's big China meeting

19 Jun 12:49 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP