Security camera captures moment family flee their Twyford home and the Ngaruroro River breaches stop bank after Cyclone Gabrielle. Video / Iain Trotter
With thousands of vehicles water-damaged from the Auckland January floods and Cyclone Gabrielle combined, insurance companies are swamped with claims from those who have been severely affected by the weather.
Drivers face many pitfalls and dilemmas. Here’s what you need to know.
Buyer beware
The Insurance Council of New Zealand (ICNZ) says just in February, 524 cars were written-off due to water damage in New Zealand, but thousands more are expected to have the same fate in the next months.
But it was damage to electronics that had wrecked most cars. The car may fail immediately, or it may fail at some random time in the future, he said.
Matthew-Wilson said electric cars were generally okay in the wet but were at risk from major battery fires.
“Once floodwater, especially seawater, gets into an electric or hybrid car battery system, there’s a high chance of a serious fire. So, you’re probably not going to be electrocuted, but the car may catch fire.
“Even if the battery doesn’t fail immediately, the salt may cause internal corrosion that may trigger a sudden battery fire, days, weeks or months later.”
Matthew-Wilson said there was no way of knowing what long-term damages water could cause to a car, so the insurance companies almost invariably wrote these vehicles off.
Car written-off?
“Every written-off vehicle should be de-registered, which means it will come off the national fleet, tracked by Waka Kotahi,” Motor Trade Association sector manager Tony Everett said.
Everett said after then, the cars are no longer allowed to be on the road.
“That means the car is taken out of the market completely, the registration is cancelled, the number plates are removed from the car and handed back to Waka Kotahi.”
The car then is normally taken to a salvage auction, where companies or car enthusiasts might buy the vehicle for parts or long-term repair projects.
This car was a complete write-off after the Auckland floods. Photo / Hayden Woodward, File
Used car dealer Turners NZ is one of the companies dealing with flood-damaged cars.
Chief executive Todd Hunter said most written-off vehicles were sold for parts.
“It’s really hard to repair a vehicle that has been flood-damaged, so the auctions are mainly between parts businesses, dismantlers, vehicles recyclers and wreckers.”
When a flood-damaged car is not insured
Matthew-Wilson said that was when it became complicated.
He said in addition to insurance write-offs, there were an “unknown but significant” number of private cars that have been flood-damaged, but may not show up in any official records.
“There is a number of privately owned vehicles that may or may not be registered, may or may not have a warrant, may or may not have insurance. So, you simply don’t know if they have been water damaged.”
The Insurance Council of New Zealand said while insurers acted responsibly to get water-damaged vehicles written-off, off the road and deregistered in the first instance, there was no robust system in place to ensure the safety of flood-affected uninsured vehicles.
A car being recovered in Whangārei during Cyclone Hale. Photo / Tania Whyte, File
Matthew-Wilson said it was almost impossible to put a system in place to ensure non-insured vehicles that might have been flood-affected were being safely sold online.
The price it cost to regularise a car could weigh heavily on the already stretched pockets of many New Zealanders, he said.
“There are thousands of people out there driving vehicles without a warrant of fitness (WOF).
“With the cost-of-living sky-high, if you are poor enough you and have to make a choice between getting your WOF or paying a mortgage, of course you will pay your mortgage so your family can survive.”
Matthew-Wilson said without a WOF on a vehicle for a while, drivers could not update their registration, and after a year this vehicle disappeared off the Waka Kotahi system.
“But it’s often still driven and can be easily sold online, in places like Facebook Market Place, for example.”
The page also contained a link to a damaged vehicles list.
“While not conclusive, this list provides information on vehicles written off by insurers [the insurer notifies us] and information on vehicles provided by the public,” it said.
Owners of an uninsured vehicle may be tempted to sell without disclosing the whole sodden history. Photo / Tim Cuff, File
Matthew-Wilson said the Government needed to get tougher with damaged-vehicles registrations.
“If a previously written-off vehicle is later re-registered and offered for sale, it should be compulsory for any potential buyer to be informed of that vehicle’s history. It shouldn’t be the buyers’ job to find this information out.”
He advised buyers to use an online data service such as Carjam, which would give all available information about a vehicle’s history.
How to detect flood-damaged vehicle
A master auto mechanic technician will quickly ascertain whether a vehicle has been affected by a flooding event but there are some quick ways you can tell also. Photo / Supplied, File
Matthew-Wilson said a full, independent inspection of any used car was a must.
“You should never buy a second-hand vehicle without having a trusted mechanic looking into it, this is your only real protection.”
When going to look at a used vehicle advertised on social media, paying attention to a few details could make a difference, he said.
“Give the car a good sniff. If it smells like old blankets combined with your brother’s socks, that’s the giveaway that the vehicle might have been water damaged.”
Matthew-Wilson said buyers should also always put the windows of a vehicle up to check for moisture.
If you were checking a vehicle and it had its windows down, you should ask the owner to put them up, he said.
“A really good sign of a vehicle that has had water on it, it’s as soon as you close the windows and doors, then you are going to get mist all over the inside of the windows.”
“It lingers for a long time, because it’s quite hard to get a vehicle completely dry.
