NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Covid 19 coronavirus: Compliance checks on isolating close contacts now occurring daily

Derek Cheng
By Derek Cheng
Senior Writer·NZ Herald·
9 May, 2020 02:42 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Director-General of Health Ashley Bloomfield says New Zealand is still on track for a move to level 2, with no cases of recent community transmission and a vast improvement in contact tracing.

Close contacts of Covid-infected people are now being checked on every day to ensure compliance and see if they have developed any symptoms, Health Minister David Clark says.

But an app to complement contact-tracing work was still being worked on, and is yet to be released for voluntary registration.

Clark released an update today in improvements to contact tracing, a crucial element in containing any Covid-19 outbreaks particularly when the country is in a less restrictive alert level.

Contact tracing has been considered an area that has needed significant improvement; the release of Cabinet advice yesterday revealed the system could only trace 10 active cases in mid-March at a time when there were 13 cases in New Zealand.

FULL DOCUMENT DUMP COVERAGE:
• 'At a tipping point': Why New Zealand had to go into lockdown
• Lockdown 'most significant impact on human rights in living memory'
• Document dump: Warning uni students were moving to dole
• Government rejected advice to keep booze shops open during lockdown
• Wage subsidy test scrapped despite warnings financially-stable firms would take money
• Document dump shows officials shot down GST plan to help businesses
• Fears over children viewing pornography as traffic to adult sites soars in lockdown
• How Govt was 'flying blind' over if Covid-19 patients were isolating
• 200,000 Kiwis in Australia with no social security support
• Papers show scramble to get laptops, modems to disadvantaged students
• Over 11,000 Kiwis in 'high and moderate-risk' countries
• Urgent income support changes in Govt info dump

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Last month the Health Ministry asked University of Otago infectious diseases physician Dr Ayesha Verrall to audit the contact-tracing regime, and she made several recommendations after finding that regional public health units (PHUs)were overrun.

Verrall was invited back to report on progress last week, and today Clark released her update as well as a response from director-general of health Ashley Bloomfield.

University of Otago infectious diseases specialist Dr Ayesha Verrall says she is pleased to see contact-tracing capacity at public health units increase. Photo / Supplied
University of Otago infectious diseases specialist Dr Ayesha Verrall says she is pleased to see contact-tracing capacity at public health units increase. Photo / Supplied

Clark said five of the eight recommendations in Verrall's audit had been completed or were now "business as usual", including increasing the capacity of PBUs and contacting close contacts in quarantine everyday to check on compliance and symptoms.

Advertisement
Advertise with NZME.

The ministry was still working on some recommendations that would provide a clearer picture of the success of contact tracing.

They include a record of the number of close contacts who have been infected by the time they are contacted, which reflects timeliness, and the proportion of contacts who became infected, which measures secondary transmission.

The latter measurement is only possible at the moment for those PBUs that have adopted the national information system.

That was still being progressed, Bloomfield said.

Discover more

New Zealand

Contact tracing audit finds system 'beyond capacity' to isolate Covid-19 cases

20 Apr 06:17 AM
New Zealand|politics

Ashley Bloomfield on what level 2 looks like

06 May 10:15 PM
New Zealand

'Swamped': Police fear crowded bars, mayhem on streets at alert level 2

09 May 08:34 AM
New Zealand|politics

Two new cases of Covid-19 today - including another nurse

09 May 01:20 AM

"Initial focus will be on those PHUs who have no or limited information technology tools to support contact tracing work," he said in his response letter.

"We believe the value in having this national end-to-end view available to all those involved in contact tracing will quickly become clear to those using the system."

Verrall had recommended capacity to trace the contacts of 1000 cases a day, and she believes that needed to be reached before moving to level 2.

But Bloomfield has called into question the basis for this number.

Director-general of health Ashley Bloomfield says the Health Ministry has made "very promising" improvements in contact tracing. Photo / Mark Mitchell
Director-general of health Ashley Bloomfield says the Health Ministry has made "very promising" improvements in contact tracing. Photo / Mark Mitchell

The current capacity of the PBUs is to trace 185 cases a day, with capacity being built to be able to handle up to 300 cases a day.

This week, the Health Ministry published performance metrics for the first time.

Advertisement
Advertise with NZME.

From April 18 to 20, it had taken 10 days to isolate 80 per cent of close contacts from the first onset of symptoms from the source of a Covid-19 chain of transmission (the index case).

That has now been halved to five days, and Bloomfield said the ministry wanted to make it four days in line with the benchmark performance in Verrall's audit.

The latest data published by the Ministry of Health shows:

• 80 per cent of close contacts are being isolated within two days of a positive lab result.
• 70 per cent of people are being tested within 48 hours of their first symptom.
• 70 per cent of test results are returned within 24 hours of a swab.

These measures are for 270 contacts for 75 cases over the past two weeks of level 4 lockdown - April 13 to 27.

An independent contact-tracing assurance committee, led by Sir Brian Roche, was appointed last week to oversee how to best implement the recommendations.

Advertisement
Advertise with NZME.

"Good progress has been made to date and we will seek to strengthen whatever is required, recognising that the issues at play are broader than just health - they impact on how we will all ensure each other's personal safety and wellbeing," Roche said in a statement.

"Dr Verrall has said we need to contact more people, more quickly. That's why we have already added more staff to the PHUs and the NCCS. That's also why we're progressing with a tracing app."

The app is expected to be released for voluntary registration soon.

Prime Minister Jacinda Ardern has said the app does not need to be up and running before the country can move to alert level 2.

Cabinet will make a decision about moving alert levels on Monday.

Save

    Share this article

Latest from New Zealand

New Zealand|crime

Tenants grew cannabis but landlord who allegedly owned other grow houses avoids prosecution

08 Jun 08:00 AM
New ZealandUpdated

'Overwhelmingly painful': Friends fear for 'kind, caring' nurse reported missing overseas

08 Jun 06:18 AM
New Zealand

'Coldest nights': NZ braces for another bone-chilling night as cold snap continues

08 Jun 06:05 AM

Why Cambridge is the new home of future-focused design

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Tenants grew cannabis but landlord who allegedly owned other grow houses avoids prosecution

Tenants grew cannabis but landlord who allegedly owned other grow houses avoids prosecution

08 Jun 08:00 AM

Convicted brothers tried to shift responsibility for drug operation during trial.

'Overwhelmingly painful': Friends fear for 'kind, caring' nurse reported missing overseas

'Overwhelmingly painful': Friends fear for 'kind, caring' nurse reported missing overseas

08 Jun 06:18 AM
'Coldest nights': NZ braces for another bone-chilling night as cold snap continues

'Coldest nights': NZ braces for another bone-chilling night as cold snap continues

08 Jun 06:05 AM
Gangster altered ankle bracelet to look like he was at home while running drugs, 3D guns

Gangster altered ankle bracelet to look like he was at home while running drugs, 3D guns

08 Jun 06:00 AM
Clean water fuelling Pacific futures
sponsored

Clean water fuelling Pacific futures

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP