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It is understood there were some concerns, as a result, given the coronavirus situation.
A person who contacted the Herald said other businesses around the branch were alerted to the situation.
The ANZ branch, at 205 Queen St, had to be closed for some time yesterday. Image / Google One email sent to staff of commercial real estate company Colliers International said the area had to be closed while it was properly cleaned.
"ANZ ... had a note up yesterday saying it was closed until further notice," they said.
At approximately 7pm, cleaners wearing white jumpsuits and breathing masks arrived to clean the whole of the bottom floor.
"Today, [the bank] is open."
The incident comes as it has been confirmed that up to 426 people have died from coronavirus, as of 1pm today.
In a statement, ANZ said a customer "took ill" in the bank.
"Out of an abundance of caution we closed the branch, called an ambulance for the customer and followed advice from Auckland Regional Public Health Service."