Unlock all articles by subscribing to this international offer

All-Access + BusinessDesk Weekly

Herald Premium, Viva Premium, The Listener & BusinessDesk
Pay just
$10
$2
per week
See all offers
Already a subscriber? Sign in here
Or
NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / New Zealand

City Rail Link victims: Businesses owners taking Antidepressants and working 110-hour work weeks

Bernard Orsman
By Bernard Orsman
Auckland Reporter·NZ Herald·
5 Apr, 2019 04:00 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
Focus: Albert St businesses suffering under City Rail Link project
Focus: Shakespeare Hotel operator Sunny Kaushal is a victim of the Auckland City Rail Link that has caused huge disruption to businesses along Albert Street, forcing many to close. ...
Video Player is loading.
Current Time 0:00
/
Duration 0:00
Loaded: 0%
0:00
Stream Type LIVE
Remaining Time -0:00
 
1x
    • Chapters
    • descriptions off, selected
    • subtitles settings, opens subtitles settings dialog
    • subtitles off, selected

      This is a modal window.

      Beginning of dialog window. Escape will cancel and close the window.

      Text
      Text Background
      Caption Area Background
      Font Size
      Text Edge Style
      Font Family

      End of dialog window.

      This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.

      Autoplay in
      3
      Disable Autoplay
      Cancel Video
      Focus: Shakespeare Hotel operator Sunny Kaushal is a victim of the Auckland City Rail Link that has caused huge disruption to businesses along Albert Street, forcing many to close.
      NOW PLAYING • Focus: Albert St businesses suffering under City Rail Link project
      Focus: Shakespeare Hotel operator Sunny Kaushal is a victim of the Auckland City Rail Link that has caused huge disruption to businesses along Albert Street, forcing many to close. ...
      Bailouts for Visy and Eden Park but small firms are angry they’re getting nothing.

      Business owners along the city centre route of Auckland's $3.4 billion City Rail Link are on the brink of financial ruin and paying a heavy personal toll.

      One woman struggling to save her souvenir business is on medication for depression and an elderly Indian couple are working 110 hours a week to help their son who cannot afford to employ staff at his supermarket.

      Sunny Kaushal, who runs the historic Shakespeare Tavern, said the disruption from dust, deafening noise and road closures along Albert St had gone on for nearly two years and would drag on until the end of next year.

      "It's a war zone," said Kaushal, who is calling on City Rail Link Ltd (CRLL), Auckland Council and the Government for financial help to small business "dying a slow death".

      Unlock all articles by subscribing to this international offer

      All-Access + BusinessDesk Weekly

      Herald Premium, Viva Premium, The Listener & BusinessDesk
      Pay just
      $10
      $2
      per week
      See all offers
      Already a subscriber? Sign in here
      Or
      Advertisement
      Advertise with NZME.
      Advertisement
      Advertise with NZME.

      Auckland Mayor Phil Goff and City Rail Link Ltd chief executive Sean Sweeney are taking a hard line. Goff said the issues of compensation or a rates holiday were not in line with current or past practice. Sweeney said people would have to roll up their sleeves and take legal action under the Public Works Act to receive compensation.

      There was not a single dollar in the $3.4 billion budget for compensation and to date no compensation had been paid, Sweeney said.

      Last month, Goff and councillors approved a $63m bailout for Eden Park and last year compensated one of the world's largest recycling companies, Visy, to the tune of $29m after China stopped buying foreign waste.

      The Auckland City Rail Link has caused huge disruption to businesses along Albert St. Photo / Dean Purcell
      The Auckland City Rail Link has caused huge disruption to businesses along Albert St. Photo / Dean Purcell

      Goff would not say why big businesses like Eden Park and Visy get bailed out, but small businesses get nothing.

      Advertisement
      Advertise with NZME.

      On the issue of compensation, Transport Minister Phil Twyford said it was an operational matter and inappropriate to comment.

      The CRL is a joint project between the council and the Government, who set up CRLL last year to oversee the mammoth construction job, which involves a cut and cover trench up Albert St and boring the underground twin rail tunnels the rest of the 3.5km route to Mt Eden.

      Krwoon Keum, the Korean owner of Sumo Sushi on Albert St, said the lack of support for businesses run by Indian, Arab, Korean and Chinese people felt like discrimination.

      Sushi shop owner Krwoon Keum believes immigrants are facing discrimination. Photo / Dean Purcell
      Sushi shop owner Krwoon Keum believes immigrants are facing discrimination. Photo / Dean Purcell

      The owner of a souvenir shop on Albert St, who did not want to be named, said business fell rapidly when construction work started in mid 2017. She laid off staff, fell behind with rent and estimates losses of nearly $500,000.

      Discover more

      Property

      Rail link will be fillip for K Rd tenant

      08 Feb 04:00 PM
      New Zealand

      Tunnel vision: Peek inside $3.4b City Rail Link project

      31 Mar 04:00 PM
      New Zealand|politics

      Going underground: Auckland's new transport system

      31 Mar 04:00 PM
      Editorial

      Editorial: Revitalised city heart should be worth wait

      01 Apr 04:00 PM

      "Sometimes I borrowed money from my husband and family to support the business," she said through an interpreter and shop assistant, who said she had pushed herself to the limit.

      Speaking through her assistant, the shop owner said the stress led her to see a doctor and psychiatrist and was put on medication for depression. She also had a stomach operation last year.

      Chinese-born Kingna Yu has been trying to sell her Japanese restaurant in a small lane off Albert St to focus on her health after being diagnosed with breast cancer last year.

      After paying nearly $300,000 for the business in 2014, she was prepared to take a big loss when putting it on the market - but nobody wanted to buy it.

      Turnover has reduced by more than half and getting worse, said Yu, who is weak after chemotherapy and only staying open in case a buyer turns up - "if I close, it is worth nothing".

      "I think the council and City Rail Link should do the right thing and we should get compensation for the rent and loss of business, but it's turned out that nobody cares about us," Yu said.

      Advertisement
      Advertise with NZME.
      Restaurant owner Kingna Yu is a victim of the Auckland City Rail Link that has caused huge disruption to businesses along Albert St. Photo / Dean Purcell
      Restaurant owner Kingna Yu is a victim of the Auckland City Rail Link that has caused huge disruption to businesses along Albert St. Photo / Dean Purcell

      Rakesh Chauhan invested $500,000 setting up a smart supermarket on the corner of Albert and Wyndham Sts just before work began on the deep trench for twin underground tunnels.

      Today, he does not take any income from the business and cannot afford staff. His elderly parents get up at 4.30am, seven days a week, and travel 37km from Karaka to the city to work at the supermarket until the doors close at 10.30pm.

      "Nobody in this city works like this," said Chauhan, who uses money from three Indian restaurants he owns to keep the supermarket open. The bank has stopped giving him money.

      Like other business owners, Kaushal is using money from another job managing hotels to pay staff wages at the Shakespeare where the financial outlook is "very grave".

      On St Patrick's Day on 2017, takings at the Shakespeare were $26,000, last year they dropped to $10,000 and this year $5600.

      Kaushal estimates his business has lost $1.5m from the CRL works. In the first three months of 2016, the budget shortfall is $323,000.

      Advertisement
      Advertise with NZME.

      How is it fair, Kaushal said in a letter to Goff this week, that Aucklanders and the entire nation will enjoy the economic benefits of the CRL but a few Albert St business will pay a heavy price.

      Shakespeare Tavern operator Sunny Kaushal is seeking compensation for the loss of business. Photo / Dean Purcell
      Shakespeare Tavern operator Sunny Kaushal is seeking compensation for the loss of business. Photo / Dean Purcell

      Goff has flatly ruled out compensation, saying it is not in line with current or past practice, and dismissed a request from Kaushal for a rates holiday and back paying rates to business affected by the works.

      Goff said CRLL was working with businesses and had a number of activities underway to support them during the construction process.

      Sweeney, who has previously said compensation is bad public policy because it becomes a feeding frenzy and a lot of lawyers get involved, said CRLL was working on the obligations under its resource consent to "avoid, remedy or mitigate disruption to businesses".

      That had has included everything from good communications, engaging early and often, hoarding displays, business packs with access to advice and initiatives like heritage tours and food promotions.

      "We are not standing still, however, and hear the concern of businesses. CRLL and its contractors will meet with businesses and work with them on new initiatives to manage project impacts," he said.

      Advertisement
      Advertise with NZME.

      Kaushal said businesses had not seen Sweeney or Goff, a single councillor or a single MP, including Prime Minister Jacinda Ardern, who represented Auckland Central earlier in her career.

      "She should come and show some love to her old constituency," he said.

      Save
        Share this article

      Latest from New Zealand

      New Zealand

      Urgent sausages recall after glass injury reported

      New Zealand

      $21m Tauranga Hospital urgent care upgrade completed after four years

      New Zealand

      Kiwi who murdered aspiring professional surfer in NSW pub carpark fights deportation


      Sponsored

      Farm plastic recycling: Getting it right saves cows, cash, and the planet

      Advertisement
      Advertise with NZME.

      Recommended for you

      $21m Tauranga Hospital urgent care upgrade completed after four years
      Bay of Plenty Times

      $21m Tauranga Hospital urgent care upgrade completed after four years

      EU, US leaders hold talks ahead of key Trump-Putin meeting on Ukraine
      World

      EU, US leaders hold talks ahead of key Trump-Putin meeting on Ukraine

      Kiwi who murdered aspiring professional surfer in NSW pub carpark fights deportation
      New Zealand

      Kiwi who murdered aspiring professional surfer in NSW pub carpark fights deportation

      'Not taken lightly': Govt disappointed as teachers plan strike over pay
      New Zealand

      'Not taken lightly': Govt disappointed as teachers plan strike over pay

      Star's ex-husband's relationship with her former assistant revealed
      Entertainment

      Star's ex-husband's relationship with her former assistant revealed

      Teen charged in fatal high-speed Kumeū crash
      New Zealand

      Teen charged in fatal high-speed Kumeū crash



      Latest from New Zealand

      Urgent sausages recall after glass injury reported
      New Zealand

      Urgent sausages recall after glass injury reported

      Ministry says the recall affects sausages with a best-before date of August 17.

      13 Aug 07:43 AM
      $21m Tauranga Hospital urgent care upgrade completed after four years
      New Zealand

      $21m Tauranga Hospital urgent care upgrade completed after four years

      13 Aug 07:14 AM
      Kiwi who murdered aspiring professional surfer in NSW pub carpark fights deportation
      New Zealand

      Kiwi who murdered aspiring professional surfer in NSW pub carpark fights deportation

      13 Aug 07:00 AM


      Farm plastic recycling: Getting it right saves cows, cash, and the planet
      Sponsored

      Farm plastic recycling: Getting it right saves cows, cash, and the planet

      10 Aug 09:12 PM

      NZ Herald
      • About NZ Herald
      • Meet the journalists
      • Newsletters
      • Classifieds
      • Help & support
      • Contact us
      • House rules
      • Privacy Policy
      • Terms of use
      • Competition terms & conditions
      • Our use of AI
      Subscriber Services
      • NZ Herald e-editions
      • Daily puzzles & quizzes
      • Manage your digital subscription
      • Manage your print subscription
      • Subscribe to the NZ Herald newspaper
      • Subscribe to Herald Premium
      • Gift a subscription
      • Subscriber FAQs
      • Subscription terms & conditions
      • Promotions and subscriber benefits
      NZME Network
      • The New Zealand Herald
      • The Northland Age
      • The Northern Advocate
      • Waikato Herald
      • Bay of Plenty Times
      • Rotorua Daily Post
      • Hawke's Bay Today
      • Whanganui Chronicle
      • Viva
      • NZ Listener
      • Newstalk ZB
      • BusinessDesk
      • OneRoof
      • Driven Car Guide
      • iHeart Radio
      • Restaurant Hub
      NZME
      • About NZME
      • NZME careers
      • Advertise with NZME
      • Digital self-service advertising
      • Book your classified ad
      • Photo sales
      • NZME Events
      • © Copyright 2025 NZME Publishing Limited
      Unlock all articles by subscribing to this international offer

      All-Access + BusinessDesk Weekly

      Herald Premium, Viva Premium, The Listener & BusinessDesk
      Pay just
      $10
      $2
      per week
      See all offers
      Already a subscriber? Sign in here
      Or
      TOP
      search by queryly Advanced Search