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Home / New Zealand

Christchurch bus exchange blasting classical music in bid to reduce antisocial behaviour

Katie Oliver
By Katie Oliver
Live Reporter·NZ Herald·
14 Apr, 2025 11:52 PM2 mins to read

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Christchurch Central Bus Exchange has been blasting classical music to reduce antisocial behaviour. Photo / George Heard

Christchurch Central Bus Exchange has been blasting classical music to reduce antisocial behaviour. Photo / George Heard

A Christchurch bus exchange has been blasting classical music in an effort to keep the space safer amid violent and anti-social behaviour.

The music is part of an initiative run by Christchurch City Council which aims to improve the user experience and ensure the bus exchange remains a “safe and functional space”.

The council’s head of property and facilities Bruce Rendall said at times, groups congregating near the entrances can unintentionally restrict access for others.

Rendall told the Herald they received 187 incident reports for the facility in 2024 alone.

These include reports of assaults, brawls, thefts, people on drugs or drinking alcohol, customer disputes, unruly behaviour, smoking and lost children.

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There has been a drop in reports of antisocial behaviour at Christchurch Central Bus Exchange since the playing of classical music started, the council’s head of property and facilities Bruce Rendall says. Photo / George Heard
There has been a drop in reports of antisocial behaviour at Christchurch Central Bus Exchange since the playing of classical music started, the council’s head of property and facilities Bruce Rendall says. Photo / George Heard

“By playing classical music, we aim to discourage lingering around these areas and maintain clear and accessible pathways for everyone,” he said.

The trial, which started on February 7, is being monitored for effectiveness, with a review at the end of April.

“Our numbers are showing a drop in antisocial behaviour over the first two months of the trial and the feedback from our security partners is that they have seen a positive effect on these behaviours, however, we don’t have enough data to determine trends yet,” Rendall said.

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Environment Canterbury Council deputy chairman Deon Swiggs said there has been some “pretty awful behaviour around that part of the city”.

Christchurch Central Bus Exchange. Photo / George Heard
Christchurch Central Bus Exchange. Photo / George Heard

“If it does make a difference, then I’m all for it,” he said.

Swiggs told the Herald he walks past the interchange a lot and often sees antisocial behaviour taking place.

“Human behaviour when people get together, especially young people, they get into arguments, they get into fights, they’re trying to one up on each other to sort of be the cool kid,” he said.

Swiggs said certain groups make public transport less accessible for other users.

“I just hope people get the message that this behaviour is not acceptable,” he said.

An Auckland Transport spokesperson said they implemented a similar initiative a “number of years ago”.

They said the music played at the stations tends to “move people along”.

The music played is classical – generally Bach or Beethoven.

“Our facilities staff have anecdotally noted less people hanging around since the music has been played at the stations,” they said.

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Katie Oliver is a Christchurch-based Multimedia Journalist and breaking news reporter.

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