NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Chief Ombudsman Peter Boshier urges Oranga Tamariki to fix ‘underlying problems’, improve treatment of disabled Kiwis

Nicholas Jones
By Nicholas Jones
Investigative Reporter·NZ Herald·
21 Aug, 2024 05:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

In today's headlines with Wilhelmina Shrimpton, huge inequities in policing, fire in central Auckland apartment, and concern over child language skills.

The Chief Ombudsman, Peter Boshier, addresses reform at Oranga Tamariki, following a Herald investigation into the uplift of a newborn from a first-time mother.

The Chief Ombudsman says there’s “more work to be done” around how Oranga Tamariki treats disabled parents and children, following the uplift of a newborn from his autistic mother.

On Saturday, a Herald investigation detailed the ongoing fallout from a 2014 uplift, which happened after the agency formerly known as Child, Youth and Family (CYF) became concerned a young expectant first-time mum wouldn’t be able to look after her baby.

She was diagnosed as being on the autism spectrum, and described in CYF records as “borderline functioning”. When her baby was 5 days old he was uplifted from the maternity ward and placed into care.

The boy is now 10 and remains with his adoptive parents, and has no contact with his birth mother or her family.

Advertisement
Advertise with NZME.

In July 2020, the Chief Ombudsman, Peter Boshier, took issue with Oranga Tamariki’s claim that the woman had been given “every opportunity” at the hospital to show she could learn new parenting skills and bond with her baby.

There was little attempt by CYF to properly understand the woman’s disability, stated Boshier, a former Principal Family Court Judge. She had the strong support of her own mother to raise her child.

He recommended Oranga Tamariki apologise and make an ex-gratia payment, which it did.

Advertisement
Advertise with NZME.

“We should always be mindful that a disability does not negatively impact a person’s parenting capabilities. We hope that your experience is not repeated,” an Oranga Tamariki manager wrote in an apology letter.

“I want to acknowledge your complaint was upheld, and recognise the deep distress, profound sense of loss, and trauma you and your whānau have suffered as a result of our actions.”

Chief Ombudsman Peter Boshier. Photo / RNZ
Chief Ombudsman Peter Boshier. Photo / RNZ

The Herald put questions to Boshier, including how confident he is that there won’t be a repeat of such a case.

“Oranga Tamariki’s new disability strategy has been developed using, in part, the recommendations I made following this case. Its practice guidance was updated in April 2023 to include that no pēpi should be separated from their parents based on a disability of either the pēpi or one or both of the parents,” Boshier said.

“This is reassuring, but... there is more work to be done to strengthen practice and processes in relation to disabled parents and children. I will continue to closely monitor progress.”

The Ombudsman was given greater powers to investigate Oranga Tamariki in May 2023, and in February this year published a major report – Children in Care – based on a review of more than 2000 complaints about the ministry.

“For Oranga Tamariki to regain the trust it has lost from the people it serves and the wider public, it needs to change on a scale rarely required of a government agency. My challenge to the new Government is to drive this change,” Boshier wrote in the report. “I cannot yet provide assurance Oranga Tamariki is consistently operating in accordance with good administrative practice, for a number of reasons.”

Boshier told the Herald that remained the case.

Advertisement
Advertise with NZME.

“Oranga Tamariki still has a long way to go. I continue to strongly urge the leadership at Oranga Tamariki to prioritise essential improvements and address the fundamental underlying problems.”

Improvements made by Oranga Tamariki included overhauling its policies to make sure court documents “include a comprehensive, balanced, and accurate analysis of the risks and benefits of placements”, Boshier said.

However, he was concerned about the ministry’s administrative practices.

“They need to maintain focus on continual improvement and be able to demonstrate tangible improvements and outcomes.”

Oranga Tamariki’s use of section 78 custody orders to “uplift” babies has been heavily scrutinised since a documentary by Newsroom into an attempted uplift of a Māori newborn baby from Hawkes Bay Hospital’s maternity unit in 2019.

Section 78 orders dropped from 197 in 2017/18, to 44 in 2020/21. Updated figures will be released in October. All uplifts are now “on notice” unless to protect a child from immediate danger. In those cases, sign-off is now needed from multiple CYF managers.

Oranga Tamariki says a framework for auditing and analysing the case files of babies entering care has been introduced, as has a disability strategy informed by people with disabilities with experience of care and protection.

It is currently facing controversy after abruptly ending or cutting funding to hundreds of contracted social service providers, including some that have operated for decades.

Children’s Minister Karen Chhour has blamed the last Labour Government for “allowing providers who were under-delivering on their contracts to keep unused funding... funding services that weren’t core business... and duplicating services”.

Nicholas Jones is an investigative reporter at the Herald. He was a finalist for Reporter of the Year at the 2024 Voyager Media Awards, and has won numerous national media awards for his reporting and feature writing.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand|crime

'I will forever hate you': Victims' torment after 'friend' sexually abused them as boys

15 Jun 08:00 AM
Crime

Coconuts and meth: The story behind NZ's largest pseudoephedrine prosecution

15 Jun 06:00 AM
New Zealand

Police seek witnesses to Rotorua hit-and-run

15 Jun 04:24 AM

It was just a stopover – 18 months later, they call it home

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'I will forever hate you': Victims' torment after 'friend' sexually abused them as boys

'I will forever hate you': Victims' torment after 'friend' sexually abused them as boys

15 Jun 08:00 AM

Glen Wright continues to deny the offending and claims the victims conspired against him.

Coconuts and meth: The story behind NZ's largest pseudoephedrine prosecution

Coconuts and meth: The story behind NZ's largest pseudoephedrine prosecution

15 Jun 06:00 AM
Police seek witnesses to Rotorua hit-and-run

Police seek witnesses to Rotorua hit-and-run

15 Jun 04:24 AM
Afternoon quiz: In which year did New Zealand's currency switch from pounds to dollars?

Afternoon quiz: In which year did New Zealand's currency switch from pounds to dollars?

15 Jun 03:00 AM
The woman behind NZ’s first PAK’nSAVE
sponsored

The woman behind NZ’s first PAK’nSAVE

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP