Mr Hopping arranged all the flights, collected the money and reported back to Early Morning Balloons, which are procedures carried out by the operator, Mrs Livingston said.
The balloon involved in the crash was supplied by Early Morning Balloons.
The Transport Accident Investigation Commission has already established that pilot errors were ultimately responsible for the crash. At the time, Mr Hopping had cannabis in his system.
Mrs Livingston said Mr Hopping did not show any unprofessional attributes, and she and her husband were quite satisfied at the time that he was providing a professional service.
"He always appeared to us as professional and experienced," she said.
Mrs Livingston said she was unaware of Mr Hopping's drug use, but had she been, it would have been a basis for concern.
At the time the balloon went down Mr Hopping's medical certificate had lapsed.
Mr Livingston also took the stand today, and told the inquest they should have ensured Mr Hopping had a current medical certificate.
Lawyer Alastair Sherriff, who is appearing on behalf of some family members of victims, said a medical certificate was key and assured the pilot was not a hazard to passengers.
It allowed everyone who flew as a passenger in New Zealand to be sure the pilot was fit to exercise the commitments of a commercial pilot's licence, Mr Sherriff said.
"The biggest hazard is the pilot's competence, or incompetence," he said.
The inquest, at Wellington District Court, continues.