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Home / New Zealand

Buy Crikey: Postage costs put a sting in the tail of online shopping

Diana Clement
By Diana Clement
Your Money and careers writer for the NZ Herald·Herald on Sunday·
27 Apr, 2013 05:30 PM3 mins to read

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Tracking down retailers willing to deliver to New Zealand for a reasonable price is a bit of an art. Photo / Thinkstock

Tracking down retailers willing to deliver to New Zealand for a reasonable price is a bit of an art. Photo / Thinkstock

Diana Clement
Opinion by Diana Clement
Diana Clement is a freelance journalist who has written a column for the Herald since 2004. Before that, she was personal finance editor for the Sunday Business (now The Business) newspaper in London.
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The sale of the week for me is free postage from UK department store Marks & Spencer. Last week, my to-do list included buying school shoes for my daughter. Unable to drive after an accident, I took to online.

It turned out we could buy a Mary Jane-style leather shoe from M&S for £22 ($40). The equivalent pair of shoes at Hannahs was $79.95 this week. The real bargain was the free postage offer, which began in March. The corporate PR people at Marks & Spencer have assured me it's still on offer this coming week.

Kiwis are increasingly buying from overseas. It's not great for our retailers, but it's a fact of life.

The difficulty for consumers is that tracking down retailers willing to deliver to New Zealand for a reasonable price is a bit of an art. I've found that although prices on goods can be cheap in the US, postage is usually prohibitive. A shop such as OnlineShoes.com, for example, quoted $41.30 to deliver a pair of running shoes.

Anyone looking for real bargains on postage should look to the UK. Over the years I've bought a number of items from there for negligible or no postage. BookDepository.co.uk and fashion store Asos.com are known for their free postage.

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Many other retailers and etailers, such as Monsoon and Wiggle.co.uk, offer free postage on orders over a certain level. Others such as Next and Topshop have periodic offers and quite low regular rates.

NZ Post has a reshipping service in the US. You can have the parcel delivered to NZ Post's US warehouse, then forwarded to your address here. I did the sums this week on a pair of Nikes from Zappos.com. NZ Post's YouShop service charges by volumetric weight. Assuming the shoes were posted in their box without additional packaging, the price would be approximately $26.75. The shoes at full price were around $120, bringing the total price to around $150, if you include New Zealand bank charges. The same shoes were $199.90 here this week.

The big risk of using such a service is the packaging. My calculations were done on the weight and size of the shoebox. If there's a huge amount of packaging, the postage cost will be higher, and you won't know until the parcel reaches the YouShop warehouse.

I noticed a lengthy discussion thread on Geekzone.co.nz and the consensus was it's worth using the service for small, light items, but not big, heavy ones.

Even so, it's worth checking around - sometimes the item isn't any more expensive here. For example, EziBuy sells some Next-branded products. I checked this week and a men's khaki canvas quilted messenger bag cost $60 delivered via Nextdirect.com or EziBuy's website.

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The advantage of buying from EziBuy is that a portion of your spending is retained in New Zealand. Likewise, overseas merchandise from the brands mentioned here often ends up on Trade Me at reasonable prices.

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• The Warehouse Red Alert deal (tomorrow): Huggies Premium S3 Jumbo 3 x 58-pack carton $42 = 25c per nappy.

• T&T Childrenswear: Three-pair packs of socks for 0-6 years for $1.99 = 67c per pair.

• The Clearance Shed: Buy next year's school exercise books at 10 for $2.

• Farmers toy sale: Some Barbies, board games and transformer toys at 50 per cent off.

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