"One couple in particular was of concern to us, as they were due to fly out of Istanbul in the hours following the commencement of the coup. We were thankfully able to hold them in their hotel while we switched flights and airports."
House of Travel was also working with cruise lines and tour companies to ensure customers remained safe and was also talking to those travelling to Turkey in the next few weeks about whether they wanted to alter their plans.
Helloworld chief executive Simon Mckearney said only about six of its customers had to cancel or change their travel plans.
"Turkey has been off the radar for a little bit so it wasn't a big impact."
But with the events in both Turkey and the terrorist attack in Nice last week, people were looking at destinations closer to home.
Bookings for Asia had doubled in the past year and North America was also becoming more popular with Kiwis. The biggest booking period for Europe was between August and October and the events in the past week could badly affect this, he said.
Meanwhile, New Zealanders in Turkey, including the 241 who have registered with the ministry, are being warned to stay inside and away from military installations, areas of police or military activity and large gatherings.
A spokesperson said the ministry was monitoring the situation but had no immediate concerns for New Zealanders in Turkey.